Northern Vietnam Romantic Vacations

Wonderful staff! Thao the receptionist and Hung the Bellman, were exceptional! They went above and beyond with our bags and recommendations for transport and area tours. So thankful for amazing staff, like these 2, that made our stay wonderful!

Great service and beautiful hotel

Floors were not clean as our feet were so dirty from walking around the room in bare feet. Also towels had holes in them but other than that it was fabulous.

I recently stayed at the Oriental Suites Hotel & Spa and was thoroughly impressed by the overall experience. Here’s what stood out: Cleanliness: The hotel was exceptionally clean, with well-maintained rooms and common areas. It was clear that attention to detail was a priority, making for a comfortable and hygienic stay. Breakfast: The included breakfast was a highlight—tasty, varied, and thoughtfully prepared. There was a great selection of both local and international dishes, ensuring there was something for everyone. The quality and freshness of the food were excellent. Service: The front desk staff were incredibly helpful and welcoming. They went out of their way to assist with any questions or requests, making check-in and check-out smooth and stress-free. Overall, the Oriental Suites Hotel & Spa delivered a pleasant and satisfying experience. The combination of cleanliness, delicious breakfast, and attentive service made my stay enjoyable. I would highly recommend this hotel to anyone visiting the area. Rating: 5/5

we had a lovely time, the front desk and door staff plus room cleaning people are kind and very happy to help. If we were picky the bar staff downstairs were a little inattentive so rather than waiting at the table to catch their eye we had to go to them. The pool upstairs is cold in February - but it will be lovely in summer. Great place for an evening drink

The suites was larger and than I had expected. The gym was fantastic and the staff were great!!!

Great service and beautiful hotel

we had a lovely time, the front desk and door staff plus room cleaning people are kind and very happy to help. If we were picky the bar staff downstairs were a little inattentive so rather than waiting at the table to catch their eye we had to go to them. The pool upstairs is cold in February - but it will be lovely in summer. Great place for an evening drink

Wonderful staff! Thao the receptionist and Hung the Bellman, were exceptional! They went above and beyond with our bags and recommendations for transport and area tours. So thankful for amazing staff, like these 2, that made our stay wonderful!

I recently stayed at the Oriental Suites Hotel & Spa and was thoroughly impressed by the overall experience. Here’s what stood out: Cleanliness: The hotel was exceptionally clean, with well-maintained rooms and common areas. It was clear that attention to detail was a priority, making for a comfortable and hygienic stay. Breakfast: The included breakfast was a highlight—tasty, varied, and thoughtfully prepared. There was a great selection of both local and international dishes, ensuring there was something for everyone. The quality and freshness of the food were excellent. Service: The front desk staff were incredibly helpful and welcoming. They went out of their way to assist with any questions or requests, making check-in and check-out smooth and stress-free. Overall, the Oriental Suites Hotel & Spa delivered a pleasant and satisfying experience. The combination of cleanliness, delicious breakfast, and attentive service made my stay enjoyable. I would highly recommend this hotel to anyone visiting the area. Rating: 5/5

we had a lovely time, the front desk and door staff plus room cleaning people are kind and very happy to help. If we were picky the bar staff downstairs were a little inattentive so rather than waiting at the table to catch their eye we had to go to them. The pool upstairs is cold in February - but it will be lovely in summer. Great place for an evening drink

The breakfast was very good with good variety of western and Asian options. The location of the hotel is excellent … very close to night market, restaurants and retail. My key objections: (1) I arrived around 11am. Even though the hotel had rooms available for my immediate checkin, the hotel staff insisted not to check us in unless we paid an extra fee. We left our luggage in the lobby and went out for lunch instead. Not the most accommodating staff and management. (2) most rooms in this hotel have no windows. They called them interior windows which basically open into a dead area. If you are not claustrophobic, then I guess it’s ok. Personally we prefer windows so we can get some fresh air.

I recently stayed at the Oriental Suites Hotel & Spa and was thoroughly impressed by the overall experience. Here’s what stood out: Cleanliness: The hotel was exceptionally clean, with well-maintained rooms and common areas. It was clear that attention to detail was a priority, making for a comfortable and hygienic stay. Breakfast: The included breakfast was a highlight—tasty, varied, and thoughtfully prepared. There was a great selection of both local and international dishes, ensuring there was something for everyone. The quality and freshness of the food were excellent. Service: The front desk staff were incredibly helpful and welcoming. They went out of their way to assist with any questions or requests, making check-in and check-out smooth and stress-free. Overall, the Oriental Suites Hotel & Spa delivered a pleasant and satisfying experience. The combination of cleanliness, delicious breakfast, and attentive service made my stay enjoyable. I would highly recommend this hotel to anyone visiting the area. Rating: 5/5

Great service and beautiful hotel