Riviera Maya Romantic Vacations

The facility is in the process of renovation. There was more noise and disruption than expected. However, the staff everywhere was AMAZING! You are not just a room number but an individual who is acknowledged daily. The restaurants were excellent but dicey, due to the season and construction one could expect 1 or 2 restaurants to be closed daily. The entertainment is excellent for all ages. Unfortunately, due to construction there is virtually no place to walk as the beach is out due to all the sargassum. They will get there, it's just going to take some time. We prefer the Valentine but for the price, The Jade Dreams is a great value.

The food was very tasteless. I wish the food and liquor was better . The pool closes to early at 7pm. Wanted to do a late night swim on our last day . The staff was amazing and super helpful. My room was cleaned every time we went out . We did an excursion and massage . The massage was the best part of stay .

Pools very good! Air conditioning was a bit weak in the room. But everything else was good.

Clean rooms, beautiful grounds at the resort, great food at all of the restaurants we ate at, and taking the catamaran excursion was worth it!

We had a wonderful time! The weather was spectacular and we were very appreciative that the staff gave us a first floor room when we asked. The resort was not very full, so some of the restaurants closed, which was inconvenient for us. We ended up having to eat at the same restaurants several nights in a row. But the food was spectacular! The special this week was Sea Bass and we had it four times. Absolutely delicious. I don't love that someone asks you about scheduling a massage every 20 minutes. I wish they wouldn't do that. I did appreciate that we were not asked AT ALL to become members. Headed back in July!

Pools very good! Air conditioning was a bit weak in the room. But everything else was good.

Clean rooms, beautiful grounds at the resort, great food at all of the restaurants we ate at, and taking the catamaran excursion was worth it!

The facility is in the process of renovation. There was more noise and disruption than expected. However, the staff everywhere was AMAZING! You are not just a room number but an individual who is acknowledged daily. The restaurants were excellent but dicey, due to the season and construction one could expect 1 or 2 restaurants to be closed daily. The entertainment is excellent for all ages. Unfortunately, due to construction there is virtually no place to walk as the beach is out due to all the sargassum. They will get there, it's just going to take some time. We prefer the Valentine but for the price, The Jade Dreams is a great value.

Had a great stay! The staff were friendly, helpful, and always willing to assist. The food was delicious with a good variety of options. Overall, a comfortable and enjoyable experience. Would definitely recommend this hotel.

The food was very tasteless. I wish the food and liquor was better . The pool closes to early at 7pm. Wanted to do a late night swim on our last day . The staff was amazing and super helpful. My room was cleaned every time we went out . We did an excursion and massage . The massage was the best part of stay .