East Midlands Romantic Vacations

Everything was perfect 🙏

The room was quiet but needs to be updated . The bedsheets were clean, the TV worked, the bathrooms were terribly small. The barn door to the bathroom did not work properly and it was right across from our bed. The front desk staff was helpful. The housekeeping service was okay. It took 30-45 mins for an iron and a bottle of water. The lobby was beautiful. If they renovated the rooms like the lobby, I would come back.

I didn’t have a great stay I ticked the good star. The thing about the Berkeley is it should be re-named as it bares no resemblance to the original Berkeley Hotel we first stayed in 30 years ago .It has gone through some great changes over the years the Blue bar and Collins room designed by David Collins and didn’t Sir Richard Roger’s design the entrance . Now you have the Collins room area that has nothing to do with the hotel and a strange mash up between the new Emory hotel owned by the May

Check in was smooth and all staff we met were very friendly and helpful. Our room was beautiful, spotlessly clean and with everything available to make our stay comfortable. Luxury is apparent everywhere, but not flashy like some hotels. Quality and comfort abound. We had such a lovely stay, the bed was super comfy and even the third bed we had put in the room was super comfy. The staff even left a birthday present for my mum when they discovered it was her birthday. A very special overnight stay and I would stay again in a flash.

Top notch all around

I didn’t have a great stay I ticked the good star. The thing about the Berkeley is it should be re-named as it bares no resemblance to the original Berkeley Hotel we first stayed in 30 years ago .It has gone through some great changes over the years the Blue bar and Collins room designed by David Collins and didn’t Sir Richard Roger’s design the entrance . Now you have the Collins room area that has nothing to do with the hotel and a strange mash up between the new Emory hotel owned by the May

Check in was smooth and all staff we met were very friendly and helpful. Our room was beautiful, spotlessly clean and with everything available to make our stay comfortable. Luxury is apparent everywhere, but not flashy like some hotels. Quality and comfort abound. We had such a lovely stay, the bed was super comfy and even the third bed we had put in the room was super comfy. The staff even left a birthday present for my mum when they discovered it was her birthday. A very special overnight stay and I would stay again in a flash.

Top notch all around

Staff excellent 5*, but property is not a 4* hotel in my experience, Rooms are tired and in need of refurbishment/decorating e.g. paint missing from walls, bathroom sealant peeling and green/black in areas, window frame rusting/mouldy on inside, tv’s worked intermittently, ac fan speed could not be turned down as engineer advised broken, so “choose off or full fan speed” was the response, which wasn’t great. Breakfast is okay but lacking veggie hot options, fruit choice is limited. Having a kitchen area was helpful.

This hotel is super clean. The only concern that I have is with the housekeeper. She did not clean the shower.

The staff, the rooms are all first class! The spa is amazing. Very clean

The room was spotless and the staff was very kind. The breakfast was a great selection.

This hotel is super clean. The only concern that I have is with the housekeeper. She did not clean the shower.

Great views and a pleasant stay overall. The panorama is truly beautiful and definitely the highlight. The spa is very nice and new, and exceeded expectations. The staff were kind and helpful throughout our stay. The only downside is that the rooms feel slightly outdated and could benefit from a refresh.