Norwalk Islands Pet-friendly Vacations

Gorgeous hotel, clean rooms and friendly staff. Highly recommend!

Amazing location. Bell men will go above and beyond to make your stay pleasant and they will get you anything you ask for. Concierge desk employees are not helpful at all, and they do not even try. I asked for newspapers one morning and they just said we don't have it and they told me they don't know where to get it. Bell men overheard it and within 5 minutes one of them brought it to my room. Concierge desk at the towers lied that they don't have newspapers and when I saw a pile of them on the left side of the doors, I was told not to take it, since its only for the guests from the towers. I offered to pay but they said NO. Usually hotels deliver papers to your room for free but not this one. If you need help use bell men. They really made my stay so much better at this hotel.

The room was clean. The staff was nice and I always think it’s pretty cool when you have a restaurant inside of the hotel that way if you don’t feel like traveling far to get a quick bite or if you had a long flight and you just need something quick to eat to relax I think it’s always cool and the fact that they had two restaurants a free workout room a free, beautiful seating area where you can just relax in a restaurant with the patio is super cool

部屋は清潔でスリッパやドライヤーなど案外無いがちなアメニティも揃っていました。 ほとんど写真通りの部屋で、ベッドも寝心地良かったです。 スタッフも親切であちらから声をかけてくれ、差別を感じることもありませんでした。

The hotel was amazing- beautiful and clean- also in an awesome location. Barron at the front desk upgraded our room, making our anniversary trip one we will never forget!

The location was perfect. Close to the 6, plenty of restaurants in the neighborhood. We stayed in the two bedroom suite and was plenty of space for everyone. We had everything we needed in the kitchen. It was quiet and beds were comfortable. The staff were so friendly and nice. We will definitely stay again when back in NYC.

Ok so the location was ideal. However, the service was lacking. For over 2k per night I would hope that the service would match the bill. The bellman was annoyed that we needed assistance and had us push some of our own bags. Hair in the bathroom and the bed on night one. Overall it was overhyped.

The customer service by the staff is consistently of a high standard. The porters and storage staffare especially helpful and knowlegeable. The hotel is very conveniently located with decent amenities.

Bien ubicado. Buen Desayuno. Cerca de pequeños restaurantes muy lindos. Un poco lejos del subway.

Breakfast was great. Room was clean and staff was amazing.

Amazing location. Bell men will go above and beyond to make your stay pleasant and they will get you anything you ask for. Concierge desk employees are not helpful at all, and they do not even try. I asked for newspapers one morning and they just said we don't have it and they told me they don't know where to get it. Bell men overheard it and within 5 minutes one of them brought it to my room. Concierge desk at the towers lied that they don't have newspapers and when I saw a pile of them on the left side of the doors, I was told not to take it, since its only for the guests from the towers. I offered to pay but they said NO. Usually hotels deliver papers to your room for free but not this one. If you need help use bell men. They really made my stay so much better at this hotel.

It was a very pleasant stay

Bien ubicado. Buen Desayuno. Cerca de pequeños restaurantes muy lindos. Un poco lejos del subway.

Breakfast was great. Room was clean and staff was amazing.