Sydney Waterfront Pet-friendly Vacations

Bed was very uncomfortable and the kitchenette broken.

Close to shops and restaurants. Car park was limited and had some very tight spaces.

The cold water in the shower wasn’t working on the first day we arrived, which was especially frustrating after just getting off an eleven-hour flight. When we called reception, we were told the mechanics had already gone home for the day and that it wouldn’t be fixed until the next day. As a result, we had no choice but to shower in extremely hot water. The rooms and overall condition of the hotel feel quite outdated and not very well maintained. The cleanliness also needs improvement, and the property could definitely use a makeover. On the second day, we requested that the bedsheets be changed. After housekeeping came, several of my belongings were moved or misplaced—my earplugs went missing, my pajamas that were originally on the bed were thrown onto a chair, my hair tie that was on the nightstand was left on the floor, and my slippers were pushed under the bed. Overall, it was a pretty disappointing experience, and unfortunately I would not stay here again.

There was absolutely no staff Visibility to help with luggage we had to lug our own luggage to our rooms which is unheard of / previous owners had bell staff to take your luggage from the car - foyer areas are very run down - whole hotel needs a revamp as it’s looking very stayed - it is such a shame as we have been here many times under the old owners and loved it every time - this time we have been left wanting - even the rooftop bar was empty which tells you something - this used to ALwAyS be pumping …. Do better to stay competitive

Didn't think the restaurant Ascots for dinner was as good as in the past.

Super schönes Hotel, Lage perfekt!

The property is clean and staff are very friendly!

Staff are the highlight here, they are lovely. Breakfast downstairs was great. Rooms are small but fit for purpose.

Shops and transport at your door Close to the City Fantastic place to stay Fabulous Staff Everything 10/10

Bed was very uncomfortable and the kitchenette broken.

Room was fairly clean on arrival but could do with a more indepth clean. Staff were very good and checkin and checkout was smooth. Hotel had 1 of of 3 elevator out of service. During our stay another customer was stuck inside the elevator in the evening. Bathroom vanity had damage and needed replacing.

There was absolutely no staff Visibility to help with luggage we had to lug our own luggage to our rooms which is unheard of / previous owners had bell staff to take your luggage from the car - foyer areas are very run down - whole hotel needs a revamp as it’s looking very stayed - it is such a shame as we have been here many times under the old owners and loved it every time - this time we have been left wanting - even the rooftop bar was empty which tells you something - this used to ALwAyS be pumping …. Do better to stay competitive

Well located, staff friendly + appreciated the luggage storage after checkout. Very poor value... ridiculous cost for a postage stamp sized room.