The Brecks Mountain Vacations

This hotel is very comfortable and has excellent and friendly staff. Our room was quiet and very functional. The breakfast options were broad and all we tried very tasty. Excellent place to stay.

Wow - This hotel is magnificent! Exceptional service, fantastic doorman, luxurious rooms and spa! Definitely recommend.

Great little boutique hotel

An absolutely fabulous place to stay, we loved it. So much so we are returning today to stay again. Robert the guest service/concierge manager is so lovely. The apartment truly is everything you need for a home from home experience staying central to everything around. Absolutely recommend!

We enjoyed the convenient location of this property. It was very clean. The staff that we dealt with were nice. Lots of restaurants nearby.

This hotel is very comfortable and has excellent and friendly staff. Our room was quiet and very functional. The breakfast options were broad and all we tried very tasty. Excellent place to stay.

Wow - This hotel is magnificent! Exceptional service, fantastic doorman, luxurious rooms and spa! Definitely recommend.

I have stayed at 11 Cadogan Gardens a few times now since 2020 and since the change of management under Relais & Châteaux, I am disappointed that the general service of the hotel has gone down. Toiletries were not replenished the next day (it was obvious the cotton pads were finished) so I had to ask the reception for it. Turn down service was lacking, on the 1st night water bottles were not replenished and neither were the coffee. 2nd night, no one even came to do the turn down service. Someone just opened my door without knocking and handed me a bottle of water and left. That was it. My bed was left undone as there was no turn down service on the 2nd night. Also, for a supposedly 'luxury' hotel, why isn't there a fridge in the junior suite? Especially in summer in this kind of heat, you'd expect every room to have a fridge. It's not pleasant drinking room temperature sparking water when it's 30 degrees outside. Restaurant service was not great either. Breakfast - I was sat at the table for over 15 minutes without anyone coming to take my order. I had to flag a waiter down, and the breakfast was not busy at all. I've been a loyal customer at 11 Cadogan for years, but I don't think I will return now. The stay, and the staff used to make every guest feel special and memorable - there was a personalised touch, now it's forgettable and impersonable. Just like staying at any other highly commercialised hotel. What a pity.

Lovely apartment, only downfalls was the floor was dirty and hadn’t been cleaned, one of the beds sheets had staines of some sort. Beds were uncomfortable and the parking opposite only allows you to book until 12 midnight, you then have to wake up at 6am to pay again as there’s no option to pay for 24hrs obviously this has nothing to do with the owners but something to be aware when booking.

An absolutely fabulous place to stay, we loved it. So much so we are returning today to stay again. Robert the guest service/concierge manager is so lovely. The apartment truly is everything you need for a home from home experience staying central to everything around. Absolutely recommend!

The room was comfortable and a good size. There is no hotel staff available to interact with on site and the elevator doesn’t run between 11pm and 7 am. With a room on the fifth floor that can be an issue. Although the neighborhood is quiet it is also remote from most tourists attractions. The restaurant below the hotel was outstanding.

The rooms were very clean and well appointed. The staff was extremely warm and helpful. The breakfast was very good.

The hotel was perfect for our stay. It has a excellent location and the room was very clean with great amenities. The staff were outstanding.