Vietnam National Village for Ethnic Culture and Tourism Mountain Vacations

Far away from everything. No views. Not area wasn’t safe to walk around

Even though there was a problem with the dates we booked aligning with their schedule, Catherine Cruises went above and beyond to ensure we were on an equally luxurious cruise ship with another company to suit our schedule. And rather than just handing us over to another company, they proactively managed the whole thing with amazing communications and care levels. This demonstrates an exceptional level of commitment to customer service - even when we're not even on their boat! We hope to revisit them and experience their service on their own boat soon! Defo a big thumbs up to this company.

Very relaxing and hospitable

Service is excellent all the staff is very friendly. The ship is nice overall the only thing I didn’t like was the food. They need to improve the dining menu

Phòng rất sạch sẽ nv phục vụ rất nhiệt tình. Mn nên trải nghiệm nhé 10₫

Far away from everything. No views. Not area wasn’t safe to walk around

Even though there was a problem with the dates we booked aligning with their schedule, Catherine Cruises went above and beyond to ensure we were on an equally luxurious cruise ship with another company to suit our schedule. And rather than just handing us over to another company, they proactively managed the whole thing with amazing communications and care levels. This demonstrates an exceptional level of commitment to customer service - even when we're not even on their boat! We hope to revisit them and experience their service on their own boat soon! Defo a big thumbs up to this company.

Excellent property and staff were very helpful and courteous.

A haven amongst the hustle and bustle of the Old Quarter. Unbelievable staff - attentive and polite. Rooftop bar a great place for a sundowner

Even though there was a problem with the dates we booked aligning with their schedule, Catherine Cruises went above and beyond to ensure we were on an equally luxurious cruise ship with another company to suit our schedule. And rather than just handing us over to another company, they proactively managed the whole thing with amazing communications and care levels. This demonstrates an exceptional level of commitment to customer service - even when we're not even on their boat! We hope to revisit them and experience their service on their own boat soon! Defo a big thumbs up to this company.

Very relaxing and hospitable

Great hotel, great location and absolutely fabulous staff

If you want to be in the heart of the city while still having a first rate hotel experience this is it.

A haven amongst the hustle and bustle of the Old Quarter. Unbelievable staff - attentive and polite. Rooftop bar a great place for a sundowner