Elephanta Island Mountain Vacations

Staff is friendly. Checking in time is longer than it should be. Airport shuttle is available for a fee. Great food. Rooftop restaurant is great.

Overall experience and ambience

They had well enough variety of food.

Exceptional service and customer service always

I stayed here for 3 nights just one week before Christmas and I was stunned by how beautiful the festive decorations were in the lobby area. The hotel itself is spacious, beautifully furnished, and the food at the 3 restaurants is excellent. The complimentary breakfast, afternoon tea, and cocktail hour at the Club Lounge was also excellent. The staff were efficient, courteous and always smiling. I would highly recommend this hotel.

Staff is friendly. Checking in time is longer than it should be. Airport shuttle is available for a fee. Great food. Rooftop restaurant is great.

Overall experience and ambience

They had well enough variety of food.

Staff is friendly. Checking in time is longer than it should be. Airport shuttle is available for a fee. Great food. Rooftop restaurant is great.

Overall experience and ambience

They had well enough variety of food.

Room was clean and staff were polite and friendly

I was disappointed with my experience regarding the room occupancy policy. I booked one room for myself and my wife. I have traveled extensively and, in my experience, booking a room for one person has never resulted in an extra charge when a second person stays in the same room. However, upon check-in, I was informed that my booking was for single occupancy only and that an additional fee was required for my wife to stay in the room. This was unexpected and not something I have encountered before. I recommend that future guests carefully review the occupancy details and charges before booking, as this policy may come as a surprise. Clearer communication at the time of booking would have helped avoid this inconvenience.