Saadiyat Island Mountain Vacations

I want to thank the Egyptian lady Fatima for giving us a free upgrade and smooth check in. The concierge staff and bell boys were very good too. The suite was nice and spacious, but the kitchen was very basic and looked very makeshift. No cutlery, plates or pans so none functional - the hotel services such a steam room, was not working properly, pool is open at strange times - 9-2 and then 4-6, jacuzzi wasn’t warm enough - towels provided smelt funny. Upstairs roof looks very cowboy built and has seen better days. Ramada just isn’t what it used to be, luckily they have very good staff to keep up their reputation but otherwise not up to a 4 star they claim

It was nice room and nice location

It was a great stay. I would like to thank Martha in the restaurant for a pleasant breakfast each day.

Great location and excellent front desk management

Everything was as I knew it when it was a Holiday Inn. All was fine except that one of the elevators was shaking slightly as it went up to the 14th floor in a way that didn't suggest anything major that need maintenance.. but it did aim to show its age. in addition to the fact that those who would use the gym had to climb to it from the 16th floor via the (non-air conditioned) stairs.

It was a great stay. I would like to thank Martha in the restaurant for a pleasant breakfast each day.

Great location and excellent front desk management

Relaxing and quiet moment staff are great excellent service food varieties recommended

Relaxing and quiet moment staff are great excellent service food varieties recommended

The people are amazing Raja on housekeeping Marc in the restaurant and all the staff are so happy and helpful all the time. If anything goes wrong they are there to help and fix it immediately. No request is too big or small

Restaurant options inside the hotel was very good. The facilities such as the beach and pools were very clean. Staff were friendly and polite. The hotel was very secure with security roaming the grounds.

I want to thank the Egyptian lady Fatima for giving us a free upgrade and smooth check in. The concierge staff and bell boys were very good too. The suite was nice and spacious, but the kitchen was very basic and looked very makeshift. No cutlery, plates or pans so none functional - the hotel services such a steam room, was not working properly, pool is open at strange times - 9-2 and then 4-6, jacuzzi wasn’t warm enough - towels provided smelt funny. Upstairs roof looks very cowboy built and has seen better days. Ramada just isn’t what it used to be, luckily they have very good staff to keep up their reputation but otherwise not up to a 4 star they claim

It was nice room and nice location