Yucatan Peninsula Mountain Vacations

This hotel is perfect, relaxing vibe, the cenote is amazing, the staff is so humble and attentive, excellent service, food was delicious. Definitely would recommend this hotel.

The staff were some of the the most helpful and friendly people I have ever dealt with when traveling. This says a lot as I travel half the year. The food and drinks at the restaurants was wonderful. The one thing I will point out is that the hotel owners need to work on updating broken patio furniture and the hotel as a whole. For what they charge it really was sad to see the hotel looking worn out. Note: we had 4 villas (not really a villa more like room with deck) for 7 days and the air con did not work well in one of the villas. Power was out several times for long periods which meant no water either but we understand this can be typical in the area. The highlight besides the beauty of the area was the staff.

An Exceptional Experience at Ocean Rivera Paradise Resort Our experience at Ocean Rivera Paradise Resort was truly exceptional, and a huge part of what made our stay so memorable was the incredible team. From the moment we arrived, we were welcomed with genuine warmth, professionalism, and a level of hospitality that made us feel truly valued. The front desk clerk was wonderful — professional, welcoming, and always ready to assist with a sincere smile. She immediately created a feeling that we were not simply guests, but truly cared for. Our bellman, was incredibly helpful and accommodating. His attentiveness and friendly personality made every interaction pleasant and effortless. At Blue Moon Restaurant, our waiter, and hostess, stood out for their exceptional service. They were attentive, personable, and genuinely passionate about making every dining experience special. Their enthusiasm and attention to detail were evident, and it was clear that they truly enjoy what they do. The Guest Experience team — Deserves special recognition as well. They went above and beyond to ensure that everything was perfect. Their warmth, attentiveness, and willingness to accommodate made us feel incredibly blessed throughout our stay. Our massage therapists, provided an experience that was both professional and relaxing. Their skill, care, and attention made the massages great! We left with wonderful memories.

This hotel is perfect, relaxing vibe, the cenote is amazing, the staff is so humble and attentive, excellent service, food was delicious. Definitely would recommend this hotel.

The staff were some of the the most helpful and friendly people I have ever dealt with when traveling. This says a lot as I travel half the year. The food and drinks at the restaurants was wonderful. The one thing I will point out is that the hotel owners need to work on updating broken patio furniture and the hotel as a whole. For what they charge it really was sad to see the hotel looking worn out. Note: we had 4 villas (not really a villa more like room with deck) for 7 days and the air con did not work well in one of the villas. Power was out several times for long periods which meant no water either but we understand this can be typical in the area. The highlight besides the beauty of the area was the staff.

An Exceptional Experience at Ocean Rivera Paradise Resort Our experience at Ocean Rivera Paradise Resort was truly exceptional, and a huge part of what made our stay so memorable was the incredible team. From the moment we arrived, we were welcomed with genuine warmth, professionalism, and a level of hospitality that made us feel truly valued. The front desk clerk was wonderful — professional, welcoming, and always ready to assist with a sincere smile. She immediately created a feeling that we were not simply guests, but truly cared for. Our bellman, was incredibly helpful and accommodating. His attentiveness and friendly personality made every interaction pleasant and effortless. At Blue Moon Restaurant, our waiter, and hostess, stood out for their exceptional service. They were attentive, personable, and genuinely passionate about making every dining experience special. Their enthusiasm and attention to detail were evident, and it was clear that they truly enjoy what they do. The Guest Experience team — Deserves special recognition as well. They went above and beyond to ensure that everything was perfect. Their warmth, attentiveness, and willingness to accommodate made us feel incredibly blessed throughout our stay. Our massage therapists, provided an experience that was both professional and relaxing. Their skill, care, and attention made the massages great! We left with wonderful memories.

great staff and food/drink

Se paga mucho y necesita más mantenimiento en la playa y los cuartos

We love the RIU. Stayed here 4 times already and never had a bad experience. And as a plus they have guys cleaning up the seaweed so beach access is beautiful with very little seaweed around