South London Mountain Vacations

Loved our stay here,great location with welcoming staff and a good bar.

Overall, the hotel was very nice; the staff were friendly, the rooms were clean, the breakfast was good and my young daughter was very pleased with her complimentary teddy bear. However, I booked a twin studio and the room we got was what I would class as a double; 2 single beds joined together with one duvet. The room was described as 2 single beds and if I hadn't gone with my daughter, and instead went with a friend, for example, who wasn't keen to share a duvet, this would have been a problem. The room was also described as having things that were not available; for example, dressing gowns and toothbrushes and toothpaste. When I asked reception for a toothbrush, I was informed that they didn't supply them and I needed to buy from the vending machine. Apart from those things, I was very happy with the hotel and would visit there again.

100% would return in the future.

Great location and friendly and helpful staff at reception.

Attention to detail and high levels of service made this a stay to remember! Took excellent care of me and my family all week-cannot recommend enough! If Expedia had a 10 star system, I’d give them an 11!

Loved our stay here,great location with welcoming staff and a good bar.

Rooms were shabby inside. Looked dated and in need of a refit

100% would return in the future.

The room was spotless clean and was furnished to a very high standard. The staff were absolutely superb, both front of house, in the bar/restaurant and cleaners. I would highly recommend and will stay again.

100% would return in the future.

Easy to find and in a great location. Only downside was bathroom door didnt lock or close proprly nd the noise from passing traffic was quite loud. However, it was super clean, beds were comfy and staff were friendly.

This hotel has been recently updated with modern appliances and a high-tech feel. The room is spacious by central London standards. Although our room was on the -1 level, we could barely hear the Tube, even at night. There is no front desk, but management responded promptly to our requests via email. The location is very convenient, within walking distance of the British Museum and the Russell Square Tube station. We visited in April and found it to be an excellent value for a short stay in London.

100% would return in the future.

Attention to detail and high levels of service made this a stay to remember! Took excellent care of me and my family all week-cannot recommend enough! If Expedia had a 10 star system, I’d give them an 11!