Cattus Island County Park Mountain Vacations

Great location and staff!

The entire room and bathroom is small so it's a good option if you don't expect to stay in the hotel for long. The room has dings on the wall and the bathroom shower floor had stains that don't seem to get out. There were some areas that seem like they normally aren't cleaned. The breakfast was good with a decent variety of food. It does get pretty packed. The hotel is about 5 minutes from the subways and close enough to Times Square/ Broadway shows that there are always people walking around late at night. It's a good location if you want to be near Times Square and the surrounding areas and you won't expect to be in the hotel room for long.

It was a bit smaller than expected because so much of the information about the hotel is wrapped up in the resort. However, it is in Manhattan after all and that's kind of how things go there. The staff was welcoming, answered all of our questions and provided us with free water when we arrived too. The rooms are kind of small and the view from our window wasn't spectacular but it was very comfortable and clean. Breakfast was not included in the initial cost for the room, unfortunately, which ran us over $250 a person per night. I do wish the bar stayed open a little later than 11 pm too! It was closed by the time we came back to the hotel for the night. The location of the hotel is pretty nice, time square being roughly 20 minutes walking distance. When compared to other prices around Manhattan it's a decent midway point.

Breakfast 60$ per person its very expensive. U can go anywhere arranged and eat much cheaper. Room quiet not as shown on the picture, walking on carpet and sticking to your foot.

Enjoyed my stay here. Very clean, quiet (for NYC) and spacious. Will definitely stay again. Staff was very helpful and polite.

Doesn't match up with our expectations for a 5 stars hotel

Enjoyed my stay here. Very clean, quiet (for NYC) and spacious. Will definitely stay again. Staff was very helpful and polite.

Super hotel. Love the staff.

Amazing location, fabulous Roos and great staff. Fantastic value for money would thoroughly recommend

Our room was not ready until 3:15pm, 15 minutes past the contractual check-in time. We had arrived at 9am and requested for to check in early if possible because of evening commitments. I understand it's a busy hotel, but to not be allowed to check in until 15 minutes after the guaranteed time is pathetic. I called at 12pm and they said the room would be ready soon. It was not. No apologies were given. Our AC vent was also clicking on/off all night making it difficult to sleep. The walls are paper thin and you can hear everything right outside your room. This hotel markets itself up to appear luxurious in the lobby and outside, but once you're in your room it is miserable. $6 for a drip coffee in the morning. Avoid at all costs. You are better off anywhere else.

Don’t wish to respond

Pros: Great location and a very friendly and helpful staff. Cons: The public spaces downstairs are public, noisy and always full of people. Sometimes it was even difficult to reach the room because of the crowd at the hotel's main entrance.

Great location and staff!

The entire room and bathroom is small so it's a good option if you don't expect to stay in the hotel for long. The room has dings on the wall and the bathroom shower floor had stains that don't seem to get out. There were some areas that seem like they normally aren't cleaned. The breakfast was good with a decent variety of food. It does get pretty packed. The hotel is about 5 minutes from the subways and close enough to Times Square/ Broadway shows that there are always people walking around late at night. It's a good location if you want to be near Times Square and the surrounding areas and you won't expect to be in the hotel room for long.