Changxing Island Mountain Vacations

Great room and very helpful staff.

This hotel is absolutely beautiful! The hotel staff are all very friendly and helpful, especially Derek. As foreigners and we use eSIM without a physical phone number, it’s not an easy thing to reserve Disney park tickets. Derek has gone beyond and above to assist us, we feel sorry to take him so much time but his service is just great!

Great spot overall. The Butler (Johnson) was extra helpful as i'm a foreigner and he was able to see to my needs anytime. Would stay again.

It was a great hotel with a complementary mini bar. Room is spacious and has good air conditioning.

The hotel has classic version and modern version in multiple buildings. Staffs are very helpful and friendly. Lots good restaurant in a few minutes walking distance and opens until after midnight. The location is very close to main shopping street and restaurants. Our vacation was wonderful!

The Chateau Hotel/Resort was way better in every respect than we ever could have expected. From its splendid "palatial" construction to its more than comprehensive resort facilities (tennis & badminton courts, indoor/outdoor pools, gym, wellness centre etc etc to its wonderfully helpful and friendly staff as well as its quality Chinese (Shanghai style) restaurant. Set in a quiet leafy area about 6 kms from the city centre it was refreshing to hear the birds singing from our balcony in the morning .. Geoff & Annie from Melbourne Australia

This hotel is absolutely beautiful! The hotel staff are all very friendly and helpful, especially Derek. As foreigners and we use eSIM without a physical phone number, it’s not an easy thing to reserve Disney park tickets. Derek has gone beyond and above to assist us, we feel sorry to take him so much time but his service is just great!

Room was spotless and the staff were very polite and went out of their way to help whenever possible. Breakfast was excellent and had a wide variety of different cuisines. Location is on the Bund and it doesn’t get better than that. Many shopping malls nearby and historic attractions are just a short walk away. Besides its rich cultural heritage and history, I highly recommend staying here for its convenience and excellent service.

Great room and very helpful staff.

Great spot overall. The Butler (Johnson) was extra helpful as i'm a foreigner and he was able to see to my needs anytime. Would stay again.

As you step in the lobby you are greeted by professional staff ready to give you the warmest of welcome. The hotel is clean and service quality # 1. The manager helped us with our local SIM card and even offered to talk with China Telecom customer Service despite the fact he was multi tasking (greeting guests, checking them in and supervising his staff). Appreciation to 朱啟纵 who went out of her way to give us advice on local attractions, restaurants and how best to use the subway system. The cleaning lady always greeted us with a smile and frequently asked whether we needed something. She seemed to be there all the time ready to serve. This is why we booked 1 extra night (total 2+1). Definitely recommend the hotel. Exactly what the hotel advertises. No unpleasant surprises. Will definitely be our top choice when visiting Shanghai next time. To all the hotel staff a great thank you.

Property said there were three beds in the one room, but there was two beds in one room and then a separate bed in the room next door. The facilities were clean, modern and had great air conditioning. The location is a little out of the old city or shopping district or Bund, but we took a taxi to all very cheaply. There is also public transportation nearby.

Definitely recommend this amazing location for your next trip. Excellent staff and various amenities offered!