Saint Martin Mountain Vacations

We liked the entire staff; they were friendly and helpful. Only the head lady at the front desk was "over it" as far as anything outside of the property. She was pleasant and smiled, but we had to find a restaurant for my husband's birthday for the night after arrival, even though it was our 1st visit and we don't speak French. We also had to find out on our own where the stores were. Until Carla came in and was more helpful and called the small ferry to let them know we would be going to Pistal Island that morning after breakfast. She also tried to get us a reservation for snorkeling, but couldn't get through to them. Serena was the best, every day for our tasty free breakfast, even though we showed up at 10 am most days. Also, Greg was nice with a poolside lunch and our free rum drinks, and 2 night guards, the maintenance man who changed our safe battery, and the cleaning lady were all very kind. We had an issue twice with the water in our room during our week-long stay. The first time was early evening, and we had no hot water for a shower; it was lukewarm. She said they had a small water tank. The next day, we had only a small stream of water in all faucets. She said it was a city problem, but had an emergency supply and fixed it in an hour. The AC and fan were on high, and the bedroom & bathroom were always warm. Some of the beaches and restaurants were closed, depending on the day. We recommend you visit La Plantation in April or May, even if it's more money. Thank you.

This is a a great hotel - very clean, beautiful beach views and right in the middle of Orient Village. Excellent restaurant and just steps away from your room. And the staff is amazing. They are so kind and helpful. One day we needed a cab for a short ride and a hotel staffer said “it willl take ten minutes for a cab to get here. I will drive you myself.” I can’t say enough good things about the hotel staff.

The location was amazing. Restaurant and beaches were superb! Our pool needed a good cleaning with some algae on the walls but otherwise a perfect location

We liked the entire staff; they were friendly and helpful. Only the head lady at the front desk was "over it" as far as anything outside of the property. She was pleasant and smiled, but we had to find a restaurant for my husband's birthday for the night after arrival, even though it was our 1st visit and we don't speak French. We also had to find out on our own where the stores were. Until Carla came in and was more helpful and called the small ferry to let them know we would be going to Pistal Island that morning after breakfast. She also tried to get us a reservation for snorkeling, but couldn't get through to them. Serena was the best, every day for our tasty free breakfast, even though we showed up at 10 am most days. Also, Greg was nice with a poolside lunch and our free rum drinks, and 2 night guards, the maintenance man who changed our safe battery, and the cleaning lady were all very kind. We had an issue twice with the water in our room during our week-long stay. The first time was early evening, and we had no hot water for a shower; it was lukewarm. She said they had a small water tank. The next day, we had only a small stream of water in all faucets. She said it was a city problem, but had an emergency supply and fixed it in an hour. The AC and fan were on high, and the bedroom & bathroom were always warm. Some of the beaches and restaurants were closed, depending on the day. We recommend you visit La Plantation in April or May, even if it's more money. Thank you.

This is a a great hotel - very clean, beautiful beach views and right in the middle of Orient Village. Excellent restaurant and just steps away from your room. And the staff is amazing. They are so kind and helpful. One day we needed a cab for a short ride and a hotel staffer said “it willl take ten minutes for a cab to get here. I will drive you myself.” I can’t say enough good things about the hotel staff.

The location was amazing. Restaurant and beaches were superb! Our pool needed a good cleaning with some algae on the walls but otherwise a perfect location