Sumba Mountain Vacations

It would have been great had the room been ready upon our arrival. (We were early but expected by the hotel.) Unfortunately I picked up some 'bug' and was running hot. That was compounded by having to wait in the heat for our room. By the time the room was ready, my fever combined with the heat and high humidity resulted in a minor medical emergency for me. The staff were fantastic, and got me to my room where I immediately cooled down and became coherent again. This was absolutely NOT the fault of the hotel, and every worker attended to my needs to ensure I was okay. So kudos to them. However, had the room been ready, this could have been avoided. It was my fault for not recognizing what was happening to me, and then pushing for the room earlier. I'm sure they would have accommodated me, had they known. Once again, the staff were very professional in a situation I (and likely they) had never before experienced. :)

Small pool but ok. Perfect small resort for small group.

Everything was excellent

Amazing hotel and staff

View is incredible rooftop dining. Infinity pool the same. Best hotel we stayed in and cheap,cheap, cheap. Fabulous breakfast buffet but truly appreciate reception staff who made multiple calls, texts and follow ups for a trip screw up. Truly caring and went above and beyond a boat tour that was mishandled by tour agency. It had nothing to do with them but we asked their help and they fixed it. Eternally grateful

We've been very impressed with this place so far. The main downside is that it's a good ways outside of downtown Labuan Bajo, but honestly, that's not necessarily a bad thing. It's still a short drive or Grab ride into town and they offered pick up and drop off to the property included. The villa itself is beautiful. The private pool is immaculate and our kids loved swimming in the afternoon (after about 1PM the sun is in the west and leaves most of the pool aread nicely shaded). The kitchen area is great. Full fridge and freezer. Gas ranges (though we didn't use them). Bit TV in the living area (though we didn't use that either). We asked about laundry and they picked it up and did it for us with no issues. The bathrooms are excellent, with rainfall shower heads and plenty of very nice soap and shampoo. We did notice some ants in the villa but we mentioned it to the host and they immediately found the source and took care of it. The property is wonderful and the host has been super responsive so we feel very lucky to have found this place!

Everything was excellent

Amazing hotel and staff

The hotel was a bit used up. A good updating would make this hotel in such a lovely area a great place to stay.

The 2 bedroom villa we got was right on the beach and extremely comfortable! Plataran prides itself for old world luxury and it never fails to deliver! We were thoroughly spoilt by the Plataran team and can’t wait to go back!