Al Badayer Mountain Vacations

This property is in an excellent location, surrounded by various restaurants and walking distance to the metro station. The Mall of Emirates is either a 20 min walk or one metro stop. The most positive review goes to the hotel staff. All the staff are extremely helpful, efficient and do go out of their way to make sure customers' are comfortable . However there are issues with the hotel. Every Friday evening the hotel hosts a party on the first floor and the noise travels to the guestroom making it difficult to rest or sleep. The bathtubs and bathroom doors are worn out and has got rusts and stains. When I walk down the corridor and in my room the vents constantly gave out a malodourous himid scent which was unpleasant and I had to open the windows.

I personally don’t consider this hotel 5 stars starting by the service of the staff at the reception in exception of Amir A; it was extremely challenging to get what Expedia gave us as platinum members and Expedia was unable to communicate either with the hotel so we had to spend our time on this. The hotel surroundings is beautiful, there are deers, ducks, birds… this was my favorite part.

The best service I receieved

I personally don’t consider this hotel 5 stars starting by the service of the staff at the reception in exception of Amir A; it was extremely challenging to get what Expedia gave us as platinum members and Expedia was unable to communicate either with the hotel so we had to spend our time on this. The hotel surroundings is beautiful, there are deers, ducks, birds… this was my favorite part.

Everything was gray however rooms are too small Concierge is not v forthcoming with women

Property need repair and maintenance

Big thanks to Mr. Majed at the reception for his great welcome to us and thanks to all the staff for their respect and good treatment.

Great customer service

Its very nice and upscale. The stuff is also very nice and friendly.

Very clean, well kept and staff are amazing !

I had a pleasure to stay at this hotel, i dont have any complaints, the facilities, the staff and the condition of the hotel is excellent. 100% recommended.