Plum Island Mountain Vacations

clean room, friendly staff and location

This is a lovely hotel with great facilities in a superb location.

Love to the room, it was perfect for what we needed. Excellent service and excellent location. We will definitely stay here again.

We love the Charles for proximity to the river/races. Rooms are nice and very comfortable. Prices are very steep but head of the Charles weekend is much pricier than usual. Thermostats in room were not responsive. Drafty windows. Chilly overall. Free breakfast?? Never got, never offered even when I cked.

We enjoyed everything about the hotel and its location. I will be booking here again!

This is a lovely hotel with great facilities in a superb location.

We enjoyed everything about the hotel and its location. I will be booking here again!

I am unclear how this property is functioning with the four seasons badge. There appears to be many staff but there is a lack of communication training and service provision. I had some very poor experience with breakfast with lack of structure and server servers but not single one to serve! some rather odd conversation from the servers asking why I had finished all my water and why I had finished food quickly, let’s say someone needs to give some gebeal training as it is failing a brand . Badly. Should have gone to the mandarin!

We love the Charles for proximity to the river/races. Rooms are nice and very comfortable. Prices are very steep but head of the Charles weekend is much pricier than usual. Thermostats in room were not responsive. Drafty windows. Chilly overall. Free breakfast?? Never got, never offered even when I cked.

This is a lovely hotel with great facilities in a superb location.

Love to the room, it was perfect for what we needed. Excellent service and excellent location. We will definitely stay here again.