Rhenish Hesse Mountain Vacations

Amazing place for stay

It was convenient to the Stadium where events were held. It was central, cabs came quickly. Front desk staff were efficient, all staff were pleasant. BUT, the service in bar and dining room was very very slow. They should have staffed up for the events in the city. And for an American, not being able to take out a cup of coffee is crazy. The beds were of good quality, Jr. Suite was very suitable for me. Parking was expensive and not secure. No evidence of security around the hotel and parking area. But that could just be the way things are. And I should have been able to get my ACCOR points. I did not because of booking thru Expedia. Website did not show availability for my room, Expedia did, why was that????

Its a bit far from the main Christmas market.

Liked personal's politeness. Disliked very much a neighborhood around the hotel.

The hotel was very nice, clean and very accommodating.

I had a fantastic stay at Hotel. The staff were incredibly friendly and helpful throughout my visit. The room was clean, comfortable, and well-equipped with everything I needed. I especially appreciated the attention to detail in the daily housekeeping and the warm welcome at check-in. I highly recommend this hotel to anyone looking for a comfortable and convenient stay. I will definitely come back on my next trip!

Lovely hotel and good location

Good hotel if you don’t want to stay downtown

This hotel is charming, full of history, and beautifully preserved. It has an old-world feel that makes it unique compared to modern stays. While there’s no air conditioning—which can make it a bit warm at times—the overall atmosphere makes up for it. The staff are exceptionally kind and helpful, always going out of their way to make guests feel welcome. Guests will also appreciate the free minibar and reliable Wi-Fi, which add extra comfort to the stay. The rooms can feel a bit dusty, but not in a way that makes them unclean—more like the inevitable character of an older, historic building. The breakfast buffet offers a good selection of food, making mornings easy and enjoyable. The location is very convenient, especially if you plan to use the train for travel. That said, being close to the station and just a few streets from the red-light district means you may encounter some drug use and prostitution in the area. It’s something to be aware of, but inside the hotel itself you’ll find a safe and welcoming environment.

Convenient location and great staff. Will definitely stay here again

Lovely hotel in close proximity to offices and transport links

I liked how quiet it was in the rooms,i would never hear any noise. The breakfast was excellent and the hotel itself was within walking distance to the city center.

I had a fantastic stay at Hotel. The staff were incredibly friendly and helpful throughout my visit. The room was clean, comfortable, and well-equipped with everything I needed. I especially appreciated the attention to detail in the daily housekeeping and the warm welcome at check-in. I highly recommend this hotel to anyone looking for a comfortable and convenient stay. I will definitely come back on my next trip!

Lovely hotel and good location