China Mountain Vacations

They really shouldn’t be called a 5-star hotel. The staffs are nice and friendly but the service is not yet up to the international standard. I would have considered staying there again for work if they could improve their in-room service. Apparently all their restaurants shut down early and their in-room service is outside food delivery service, everything comes in plastic bags. Trust me you don’t see this in any 5-star hotel.

I arrived late new years eve and needed to eat. Since the buffet was the only option, my partner and I ate there. The food was extremely disappointing and not fresh looking at all. We barely eat a couple of plates. I was shocked to see a 856 yuan charge for this. I have eaten in many 5 star buffets all around the world and in China. This was by far the most disappointing. Also, I was unable to take a bath bc the tub would not plug up properly. I asked the staff to fix it but it was not fixed. Overall, the poor dining experience and the bathtub issue lead to a disappointing stay.

They really shouldn’t be called a 5-star hotel. The staffs are nice and friendly but the service is not yet up to the international standard. I would have considered staying there again for work if they could improve their in-room service. Apparently all their restaurants shut down early and their in-room service is outside food delivery service, everything comes in plastic bags. Trust me you don’t see this in any 5-star hotel.

I arrived late new years eve and needed to eat. Since the buffet was the only option, my partner and I ate there. The food was extremely disappointing and not fresh looking at all. We barely eat a couple of plates. I was shocked to see a 856 yuan charge for this. I have eaten in many 5 star buffets all around the world and in China. This was by far the most disappointing. Also, I was unable to take a bath bc the tub would not plug up properly. I asked the staff to fix it but it was not fixed. Overall, the poor dining experience and the bathtub issue lead to a disappointing stay.

They really shouldn’t be called a 5-star hotel. The staffs are nice and friendly but the service is not yet up to the international standard. I would have considered staying there again for work if they could improve their in-room service. Apparently all their restaurants shut down early and their in-room service is outside food delivery service, everything comes in plastic bags. Trust me you don’t see this in any 5-star hotel.