Wakasu Mountain Vacations

The staff were wonderful. They were very attentive and always helpful.

We are a family of 4 and recently stayed in the Grand Japanese room and it was great. Had plenty of space which is rare in Japan. Was also close within a few minutes walking to the train station as well as restaurants. Had a Lawson downstairs and two other supermarkets across the road. In a quiet neighbourhood also. I would highly recommend.

Clean room. Everything you need. Great location.

Overall we had an excellent experience at Hotel Chinzanso, which was our first time in Tokyo and in Japan. We found the staff extremely professional, friendly, and helpful. The location is a bit off the beaten path but for us that is a bonus, and travel was easy on the Metro and rail lines. The setting of the garden is especially pleasant, and an oasis from the bustle of a densely populated city.

Friendly and helpful staff. Property seems new and everything was clean and well maintained. Location could be slightly further away from station than most other MONday branches

Clean and helpful staff

Overall we had an excellent experience at Hotel Chinzanso, which was our first time in Tokyo and in Japan. We found the staff extremely professional, friendly, and helpful. The location is a bit off the beaten path but for us that is a bonus, and travel was easy on the Metro and rail lines. The setting of the garden is especially pleasant, and an oasis from the bustle of a densely populated city.

Executive lounge over-booked at times and offering a poor quality breakfast. At check-in, the lobby staff didn't even show us to the lift let alone offer to help with our bags. For a five star hotel, expected rather better albeit this was a holiday weekend.

Clean room. Everything you need. Great location.

Clean room. Great laundry system. Separate bathroom and shower unit to facilitate usage with group of people.

Overall we had an excellent experience at Hotel Chinzanso, which was our first time in Tokyo and in Japan. We found the staff extremely professional, friendly, and helpful. The location is a bit off the beaten path but for us that is a bonus, and travel was easy on the Metro and rail lines. The setting of the garden is especially pleasant, and an oasis from the bustle of a densely populated city.

We are a family of 4 and recently stayed in the Grand Japanese room and it was great. Had plenty of space which is rare in Japan. Was also close within a few minutes walking to the train station as well as restaurants. Had a Lawson downstairs and two other supermarkets across the road. In a quiet neighbourhood also. I would highly recommend.

Everything was fantastic! Had everything we needed and the room was super clean and well equiped. Even had a Nespresso machine with capsules and a Dyson hairdryer. Love the sliding doors, the deep bath and the wet room too. Would stay again if I was visiting Tokyo again. Close to lots of train lines and Ginza shopping.

I think this is newly buit. Everything was brand new. It was very spacious, has two TVs, kitchen and even laundry machine. It was super affordable compared to other hotels.