Hjälmaren Mountain Vacations

The stay was amazing with a fabulous breakfast. The hotel is located very close to the central train station.

The hotel stay was nice, and near the bus station. Not a great location in terms of feeling safe outside though. The breakfast was one of the best we’ve ever had at a hotel.

Lovely property in a great location. It was a very busy weekend and I had a single room at a very high price. The bathroom was just redone and spacious. The room itself was so tiny - not great value for money but I suspect at normal prices it’s better. You really have to be in bed if you’re in the room. Helpful friendly staff and good amenities (very nice towels and linens.

Great location. Wonderful and expansive gym.

Lovely property in a great location. It was a very busy weekend and I had a single room at a very high price. The bathroom was just redone and spacious. The room itself was so tiny - not great value for money but I suspect at normal prices it’s better. You really have to be in bed if you’re in the room. Helpful friendly staff and good amenities (very nice towels and linens.

I would’ve preferred to have a bath in the bathroom. It only had a shower and after a long flight, I would’ve appreciated being able to take a hot bath.

Great stay! Lovely staff :)

Arrival - at 8pm all looks nice. The atrium is impressive. Hard to find as has multiple names so google and maps is different to the booking… weird. Only one receptionist who is absent for 20+ mins. She’s lovely, it’s not her fault as I’m sure she was working elsewhere, but why only one receptionist. No other staff even in the vicinity! Room 1 - awful. Smells of pungent, putrid, toilet / drains. I’m not soft with this stuff - I use many a public toilet but it was unbearable stench. The room itself was tired and beat up.. not talking dated decor..I can deal with that.. it had - mouldy bathroom. Just needs ripping out and redoing. Room 2 - better but not great. So after my shock of the smell I asked to be moved but they could only accommodate this for one night as fully booked. Second room was better, still had a whiff about it but acceptable. However, knowing what I paid for my windowless room, this ‘upgrade’ assumedly more expensive would not have been worth it. Service - receptionist 1 - brilliant and did everything she could to help me despite being run off her feet. Receptionist 2 - couldn’t care less. Receptionist 3 - again lovely and very apologetic. These staff are over worked. For the size of the hotel there’s simply not enough people. Location - great for a gig at the arena as can walk back but then that also makes it overpriced. Breakfast - nice enough and lots of choice My advice - stay somewhere else.

Copilot said: I recently stayed at this hotel and overall had a positive experience. The staff were friendly, welcoming, and always happy to help, which made for a pleasant stay. The location is excellent, with easy access to local amenities, restaurants, shops, and transport links, making it a great base for exploring the area. The room was clean and comfortable, although it was a little on the small side. During my visit, the weather was exceptionally warm, and unfortunately there were no air conditioning controls in the room. As only one window could be opened, the room became quite hot and uncomfortable at times. Opening the window helped, but it also exposed the room to a significant amount of noise from outside, particularly during the night. Despite these issues, the hotel's great location and friendly staff made for an enjoyable stay. If room temperature and noise control were improved, it would make a noticeable difference to the overall guest experience.

This is a self checking place. No reception no bellboy. However everything else is great. Clean, secure. Parking.