Madagascar Mountain Vacations

The kitchen needs some reviews of household items.

The hotel staff were great. Kind and friendly and most spoke English, so that was very helpful for me. The room was great. Only complaint was the shower doors were grinding on the floor when opening and closing, so it made a loud screetch everytime. My view from the room was spectacular. There are some bars and restaurants close by. I felt safe the whole time walking alone at night, but it is through some dark and dirty streets with the homeless around. But this might not be a good option for women traveling alone and wanting to walk everywhere. However, i felt really safe.

breakfast correct .. but not amazing . reataurant is good and quality price is still good and the rrom are spacius and cleaned i was deceived about the airport shuttle is indicated as free on your website ... and then i finally have to paid for it .. even whan i show the capsure of the reservation screen. i think that i will nor come back because of the feeling that tha indicated price is not what is applied

Food cold multiple times Service everywhere bad

Everything was perfect. From before check in to check out. I booked and next thing I know, I'm getting a WhatsApp message from the hotel about my booking and asking what do i need from them to make my stay successful. A great start. They accommodated every request i had like helping with language barrier, recommendations, transport, food, etc. The morning breakfast was on point. The location was very walkable and the scenery from the wall to wall windows in the room were extraordinary. If i had to say anything cautionary, it would be to be mindful on the mini bar and snacks left in the room. They are charging Euros. The convenience of these products might attract you. All in all 9.8/10

I have now stayed at this hotel around five times and aside from it being a little Oasis in TANA, what I value most is the consistency of the offering and in particular, the service. You don’t get that everywhere in Madagascar but we are always comforted when we know we are coming to stay here.