Luzerner Alps Luxury Vacations

This hotel is located in a lovely area with easy access to tram lines, making it very convenient to explore the city. The neighborhood felt safe and had a nice atmosphere, with cafés, shops, and other amenities nearby. The room was clean, quiet, and very comfortable, and was everything we needed for a relaxing stay. The staff were friendly and helpful, and check-in was smooth and efficient. Overall, it was a pleasant experience and great value for the location. We’d definitely consider staying here again!

Room Cleaning never showed up, no refills on coffee. Offered free breakfast then charged for it … no valet and no staff after 11 pm with screaming children running through the hallways. Not at mandarin level. Bummer as we were really looking forward to this stay.

Great property. Spacious rooms and a great location. Air conditioning did not work very well but otherwise a great place to stay.

Very nice staff. Great location for visiting town of Lucerne. Room is very spacious and comfortable. Highly recommended.

Great property roomy and comfy

Great property. Spacious rooms and a great location. Air conditioning did not work very well but otherwise a great place to stay.

Room Cleaning never showed up, no refills on coffee. Offered free breakfast then charged for it … no valet and no staff after 11 pm with screaming children running through the hallways. Not at mandarin level. Bummer as we were really looking forward to this stay.

Property and room was beautiful. We had wanted to extend our stay and had to make second booking for a different room. The general manager, Martin, noted this and reached out and managed to arrange for us combine both bookings and stay in the same room for both days. This made it a lot more convenient as we didn't have to deal with two different bookings on each day. Love the attention to detail by the staff.