North Thailand Luxury Vacations

The hotel needs some refurbishment, the main pool was closed for cleaning for 3 days,, breakfast has to be ordered as not buffet style,sunbeds are hardwood with no cushions, the bed was comfortable, water pressure a bit slow,20 minutes to run a bath, ,I wouldn't bother with the pool access rooms or breakfast which woyld make it a much cheaper deal,only a 3 star for me

Staff across the hotel were very good, but the pool service was dreadful. At no point did anyone come to the loungers to take drink orders – we had to walk up and order ourselves, yet were still charged service and tax on top. The location is stunning, but the resort is tired. It needs a full refresh: paintwork, woodwork, tiles, furniture – everything shows its age. Our premium room felt worn, and I would not want to pay double for one of the suites in its current condition. Housekeeping standards were also below expectations, which unfortunately mirrors my experience with other Accor properties, including So Bangkok. Overall, I would suggest choosing a Thai brand over an Accor hotel – you will likely get far better value, service and quality for your money.

Kids enjoyed the water slide, however the water was a bit cold during our stay so it limited their pool time. In the room, the beds were comfortable. But our room had an off smell, almost like cigarettes. We were also dismayed about the kids club because there is no sign in sheet, so we didn’t feel comfortable having our kids (ages 3 and 5) stay at the club. We were also excited that the pool had a splash pad, but it was under maintenance for our entire stay (4 nights). There was also no hot tub, which would’ve been nice on colder days.

Our best stay in Asia

Beautiful hotel and amenities. The staff could not have been more helpful. Located right in the middle of the night bazaar. Will definitely be back

Beautiful hotel and amenities. The staff could not have been more helpful. Located right in the middle of the night bazaar. Will definitely be back

Staff across the hotel were very good, but the pool service was dreadful. At no point did anyone come to the loungers to take drink orders – we had to walk up and order ourselves, yet were still charged service and tax on top. The location is stunning, but the resort is tired. It needs a full refresh: paintwork, woodwork, tiles, furniture – everything shows its age. Our premium room felt worn, and I would not want to pay double for one of the suites in its current condition. Housekeeping standards were also below expectations, which unfortunately mirrors my experience with other Accor properties, including So Bangkok. Overall, I would suggest choosing a Thai brand over an Accor hotel – you will likely get far better value, service and quality for your money.

Kids enjoyed the water slide, however the water was a bit cold during our stay so it limited their pool time. In the room, the beds were comfortable. But our room had an off smell, almost like cigarettes. We were also dismayed about the kids club because there is no sign in sheet, so we didn’t feel comfortable having our kids (ages 3 and 5) stay at the club. We were also excited that the pool had a splash pad, but it was under maintenance for our entire stay (4 nights). There was also no hot tub, which would’ve been nice on colder days.

The hotel needs some refurbishment, the main pool was closed for cleaning for 3 days,, breakfast has to be ordered as not buffet style,sunbeds are hardwood with no cushions, the bed was comfortable, water pressure a bit slow,20 minutes to run a bath, ,I wouldn't bother with the pool access rooms or breakfast which woyld make it a much cheaper deal,only a 3 star for me

Staff across the hotel were very good, but the pool service was dreadful. At no point did anyone come to the loungers to take drink orders – we had to walk up and order ourselves, yet were still charged service and tax on top. The location is stunning, but the resort is tired. It needs a full refresh: paintwork, woodwork, tiles, furniture – everything shows its age. Our premium room felt worn, and I would not want to pay double for one of the suites in its current condition. Housekeeping standards were also below expectations, which unfortunately mirrors my experience with other Accor properties, including So Bangkok. Overall, I would suggest choosing a Thai brand over an Accor hotel – you will likely get far better value, service and quality for your money.

Our best stay in Asia

The hotel needs some refurbishment, the main pool was closed for cleaning for 3 days,, breakfast has to be ordered as not buffet style,sunbeds are hardwood with no cushions, the bed was comfortable, water pressure a bit slow,20 minutes to run a bath, ,I wouldn't bother with the pool access rooms or breakfast which woyld make it a much cheaper deal,only a 3 star for me

Staff across the hotel were very good, but the pool service was dreadful. At no point did anyone come to the loungers to take drink orders – we had to walk up and order ourselves, yet were still charged service and tax on top. The location is stunning, but the resort is tired. It needs a full refresh: paintwork, woodwork, tiles, furniture – everything shows its age. Our premium room felt worn, and I would not want to pay double for one of the suites in its current condition. Housekeeping standards were also below expectations, which unfortunately mirrors my experience with other Accor properties, including So Bangkok. Overall, I would suggest choosing a Thai brand over an Accor hotel – you will likely get far better value, service and quality for your money.

Kids enjoyed the water slide, however the water was a bit cold during our stay so it limited their pool time. In the room, the beds were comfortable. But our room had an off smell, almost like cigarettes. We were also dismayed about the kids club because there is no sign in sheet, so we didn’t feel comfortable having our kids (ages 3 and 5) stay at the club. We were also excited that the pool had a splash pad, but it was under maintenance for our entire stay (4 nights). There was also no hot tub, which would’ve been nice on colder days.