Askø Luxury Vacations

Always such pleasure and homely feeling from staff and the hotel .. love it

This is a hard review to write because there was a lot about the stay that was great. The breakfast was phenomenal (but insanely overpriced), the pool was lovely, and the hotel itself is cute. All of the staff except the manager (see below) were kind and attentive in every way. The room itself was charming but despite having air conditioning, there was virtually zero air flow in the room. My biggest complaint about this hotel is the hotel manager and the poor customer service/complete lack of human empathy I experienced from him. I was in Amsterdam two nights before my reservation and I was mugged. I called the hotel to see if they could help me modify my reservation because I wasn’t going to be able to make it to Copenhagen without a wallet, and they were incredibly rude and just kept reiterating the no change/no cancellation policy. It was kind of shocking to be honest. It put a very bad taste in my mouth, which is unfortunate because the hotel was lovely otherwise.

Fabulous spacious 2 level apartment Big enough rooms and good dining table area in the middle + Lovely soft pillows, spacious apartment, big fridge and nice big showers and towels. No keys as electronic door lock. Stylish and simple design.. 1 set of coffee pods.. kitchen just big enough - not so good was the narrow spiral staircase to go up and down.. the TV wasn't where the open area was..but we didn't really watch the TV so ok. No Aircon but we didn't need it

Amazing stay. The atmosphere felt luxurious yet cozy at the same time. The location right beside Tivoli Gardens made everything feel magical. One of the best hotel experiences I’ve ever had.

Always such pleasure and homely feeling from staff and the hotel .. love it

This is a hard review to write because there was a lot about the stay that was great. The breakfast was phenomenal (but insanely overpriced), the pool was lovely, and the hotel itself is cute. All of the staff except the manager (see below) were kind and attentive in every way. The room itself was charming but despite having air conditioning, there was virtually zero air flow in the room. My biggest complaint about this hotel is the hotel manager and the poor customer service/complete lack of human empathy I experienced from him. I was in Amsterdam two nights before my reservation and I was mugged. I called the hotel to see if they could help me modify my reservation because I wasn’t going to be able to make it to Copenhagen without a wallet, and they were incredibly rude and just kept reiterating the no change/no cancellation policy. It was kind of shocking to be honest. It put a very bad taste in my mouth, which is unfortunate because the hotel was lovely otherwise.

Very pleasant traditional style hotel in an excellent location. The decor is a bit dated but everything is well-maintained and the staff is friendly and attentive. Our “junior suite” was pretty much an ordinary room, and the layout was a bit awkward — there was a narrow space between the bed and the entryway, and a poorly placed ottoman made it even worse. We got access to the lounge with our room, which was convenient, but its decor is rather tired. Overall a good choice for the price.

Room was cool and very clean. Location was a bit out of the way but not bad.

Percent hotel, location, decoration, staff, everything was over the top.