Northern Portugal Luxury Vacations

The staff at restaurant tried to charge me while I already paid during my check-in

The property was beautiful. It was situated in front of the river with gorgeous views. Very walkable. The staff were helpful and attentive. The breakfast was varied and delicious. Overall a wonderful stay.

Very charming, good location, friendly staff

We were a little disappointed. Everyone was nice and the architecture is amazing. But there are a lot of little quirks and slip ups. For example we had to take 2 elevators or two different sets of stairs to get to our room on the second floor. A huge room with amazing view and brutalist furnishing. We arrived early and room was not ready until after 4pm so a nice man stalled while they finally got the room ready. Then he promised all kinds of comps which were not communicated to anyone else on the staff. We waited 30 minutes for attention on the rooftop. One day we arrived at breakfast to find several parties waiting while they mopped the floors and when we were all finally admitted the floors were wet. We got a letter on check in saying we had a food and beverage credit but like everything else this was available only when we showed the Letter on check out. The place has some great features but they could do so much better.

We enjoyed our stay and liked the proximity to the historic sites and the river. Limited restaurants nearby.

We were a little disappointed. Everyone was nice and the architecture is amazing. But there are a lot of little quirks and slip ups. For example we had to take 2 elevators or two different sets of stairs to get to our room on the second floor. A huge room with amazing view and brutalist furnishing. We arrived early and room was not ready until after 4pm so a nice man stalled while they finally got the room ready. Then he promised all kinds of comps which were not communicated to anyone else on the staff. We waited 30 minutes for attention on the rooftop. One day we arrived at breakfast to find several parties waiting while they mopped the floors and when we were all finally admitted the floors were wet. We got a letter on check in saying we had a food and beverage credit but like everything else this was available only when we showed the Letter on check out. The place has some great features but they could do so much better.

The property was beautiful. It was situated in front of the river with gorgeous views. Very walkable. The staff were helpful and attentive. The breakfast was varied and delicious. Overall a wonderful stay.

We enjoyed our stay and liked the proximity to the historic sites and the river. Limited restaurants nearby.

We were a little disappointed. Everyone was nice and the architecture is amazing. But there are a lot of little quirks and slip ups. For example we had to take 2 elevators or two different sets of stairs to get to our room on the second floor. A huge room with amazing view and brutalist furnishing. We arrived early and room was not ready until after 4pm so a nice man stalled while they finally got the room ready. Then he promised all kinds of comps which were not communicated to anyone else on the staff. We waited 30 minutes for attention on the rooftop. One day we arrived at breakfast to find several parties waiting while they mopped the floors and when we were all finally admitted the floors were wet. We got a letter on check in saying we had a food and beverage credit but like everything else this was available only when we showed the Letter on check out. The place has some great features but they could do so much better.

The property was beautiful. It was situated in front of the river with gorgeous views. Very walkable. The staff were helpful and attentive. The breakfast was varied and delicious. Overall a wonderful stay.

Very charming, good location, friendly staff