Illin Island Honeymoon Vacations

Amazing hospitality and very friendly. A few minutes after I checked in, the front desk lady who checked me in and welcomed me to the stay, called my room and asked how I liked the room. I was pleasantly shocked with their attendance! The morning breakfast was wonderful. All kitchen and dine-in staff were very pleasant and all as one team. I enjoyed my three nights stay at the Ramada Manila Central in Chinatown. I’ll definitely stay there again.

Overall i enjoyed my vacation the only thing need to improved is the wifi connection

Overall, Service was prompt and accomodating. Rooms were tidy and bright, though the room notes may need a redesign; the placard where the room service menu and appliance instructions QR code was easily missed, and some of the appliance are in need of maintenance. Pyang and Maria from the breakfast team were a delight to see, and the pasta from Toscana was tasty. Wine list could use more by-the-glass options. Front desk is prompt, pragmatic and efficient, but needs more of the Filipino Warmth and Hospitality that we are known for worldwide. Hallways from the lifts to the room were consistently warm

Overall the location and the property were great. It’s walkable to many restaurants and places nearby and was easy to get a ride in front of the building. The property itself was well maintained for the most part and kept clean. Communicating with the staff was very well regarding issues that came up. My only gripe was that we had communicated with management that we wanted to leave our baggage after check out for roughly an hour and was told that it was ok to do so only to go down to the front desk lobby and find out that they don’t offer this. Luckily the front desk was able to compromise and allowed us to leave our stuff with the condition that 1 person stayed to keep an eye on them despite the initial statement that we could only leave our stuff for 15 mins.

The area is located in a great location, close to many malls and a very wide array of food options in the area.

Overall, Service was prompt and accomodating. Rooms were tidy and bright, though the room notes may need a redesign; the placard where the room service menu and appliance instructions QR code was easily missed, and some of the appliance are in need of maintenance. Pyang and Maria from the breakfast team were a delight to see, and the pasta from Toscana was tasty. Wine list could use more by-the-glass options. Front desk is prompt, pragmatic and efficient, but needs more of the Filipino Warmth and Hospitality that we are known for worldwide. Hallways from the lifts to the room were consistently warm

Overall the location and the property were great. It’s walkable to many restaurants and places nearby and was easy to get a ride in front of the building. The property itself was well maintained for the most part and kept clean. Communicating with the staff was very well regarding issues that came up. My only gripe was that we had communicated with management that we wanted to leave our baggage after check out for roughly an hour and was told that it was ok to do so only to go down to the front desk lobby and find out that they don’t offer this. Luckily the front desk was able to compromise and allowed us to leave our stuff with the condition that 1 person stayed to keep an eye on them despite the initial statement that we could only leave our stuff for 15 mins.

The area is located in a great location, close to many malls and a very wide array of food options in the area.

The staff was outstanding in taking care of my needs.

I recently stayed at Grand Westside Manila Bay, conveniently located near the airport and Mall of Asia. However, my experience was marred by a lack of staff availability, particularly during the check-in process. There was no assistance for luggage, which was disappointing. Additionally, the room size was smaller than expected, making for a cramped stay. While the location is advantageous, the service and accommodations did not meet my expectations. I hope the management addresses these staffing issues to enhance the overall guest experience in the future.

Staff are friendly and very helpful. Shops out the back door easy access. Loved the breakfast and room service. Thank uou

Staff are friendly and very helpful. Shops out the back door easy access. Loved the breakfast and room service. Thank uou

Overall, I had a good experience during my stay at Malate Bayview Hotel. The living room and bedroom areas were very clean and well-maintained, which made the stay comfortable. A special mention to Mel, who was very responsive and helpful throughout – great customer service! However, the bathroom could use some improvement. It was a bit slippery and not as clean as the rest of the unit. Addressing this would definitely enhance the overall experience. Still, I appreciated the hospitality and the cleanliness of the main areas. With a few adjustments, it could be even better.