East Side Honeymoon Vacations

For a room labelled "deluxe" - expectations were not met. Furnishings had peeling/chipped vaneer, surfaces and under the bed were very dusty. There was a constant noise in the ceiling. Like a ball bearing dropping every 10 seconds or so. We mentioned it at the front desk - it stopped momentarily before starting up again for the rest of our stay. Front desk service was minimal.

helpful staff, nice rooms, location

The staff are extremely efficient and friendly. They were a definite highlight from the check in experience to this morning’s breakfast. The bed was so comfortable which is so important when traveling. Note- one of the pillowcases had holes in it which I thought was unpleasant. I had to call housekeeping to figure out how the shower worked which I thought was funny. The woman who took my call was extremely pleasant and nice about it. (It wasn’t that hard! lol) All in all, I would return to this property.

Nice staff, very clean and spacious room, lower floors have a balcony. Fridge and microwave was great, as was large desk and big TV. Location is just a few blocks from many subway lines and shops. A bit pricey during the holidays with limited amenities and small hotel foot print, but that’s nyc.

Good safe place to stay with family

Service. Personalized service and true care

helpful staff, nice rooms, location

This hotel is without doubt the very best hotel in New York! Beautiful rooms, perfect location wonderful staff…what more can one ask!

The staff are extremely efficient and friendly. They were a definite highlight from the check in experience to this morning’s breakfast. The bed was so comfortable which is so important when traveling. Note- one of the pillowcases had holes in it which I thought was unpleasant. I had to call housekeeping to figure out how the shower worked which I thought was funny. The woman who took my call was extremely pleasant and nice about it. (It wasn’t that hard! lol) All in all, I would return to this property.

The room was nice, the bellman were very polite and accommodating;however, the front desk check in ladies were not welcoming or polite. You would think such a nice hotel in every other aspect would teach their front desk hospitality and to smile. Very disappointing and got the stay off to a poor start.

good location. Loved the history of the place. It has been well maintained and was very spacious.

For a room labelled "deluxe" - expectations were not met. Furnishings had peeling/chipped vaneer, surfaces and under the bed were very dusty. There was a constant noise in the ceiling. Like a ball bearing dropping every 10 seconds or so. We mentioned it at the front desk - it stopped momentarily before starting up again for the rest of our stay. Front desk service was minimal.

helpful staff, nice rooms, location

The staff are extremely efficient and friendly. They were a definite highlight from the check in experience to this morning’s breakfast. The bed was so comfortable which is so important when traveling. Note- one of the pillowcases had holes in it which I thought was unpleasant. I had to call housekeeping to figure out how the shower worked which I thought was funny. The woman who took my call was extremely pleasant and nice about it. (It wasn’t that hard! lol) All in all, I would return to this property.