Kinki Region Golf Vacations

Clean room and helpful staff.

This is my second time stay with them. Everything was perfect except for their shuttle bus service. We have our 2 kids touring the city and ran to the shuttle bus station before the last bus schedule. The driver was still loading people into the bus and he refused to take us even when I showed him our shuttle tickets! We were exhausted after whole day walk around then had to walk again to the taxi stand to grab the cab. We spoke the front desk of the incident right after we got back that night. They said they would investigate and provide feedback. The following morning when we were checking out and were sort of brushed off with a finding is that driver did not know that we wanted to take the shuttle! I emphasized to them that I was showing the hotel shuttle tickets to the driver. But hotel did not follow up with the case or give us the refund for our cab ride either. That’s quite disappointing considering that this is a high standard hotel.

インテックス大阪が目の前でイベントに参加しやすかったです　駐車場も1泊1000円がアプリ提示でなぜか無料で、出し入れもいつでもフロントで無料QRがもらえて快適でした　部屋がとっても静かで各階にウォーターサーバー（熱湯 冷水 常温）があり、助かりました　シャワーヘッドはRefaでした　ユニットバスですが、広くて快適でした　シティービューも梅田ビル街や港、コンテナ、トラス橋など見晴らしがとっても良かったです

Room was too small than expected.

This is my second time stay with them. Everything was perfect except for their shuttle bus service. We have our 2 kids touring the city and ran to the shuttle bus station before the last bus schedule. The driver was still loading people into the bus and he refused to take us even when I showed him our shuttle tickets! We were exhausted after whole day walk around then had to walk again to the taxi stand to grab the cab. We spoke the front desk of the incident right after we got back that night. They said they would investigate and provide feedback. The following morning when we were checking out and were sort of brushed off with a finding is that driver did not know that we wanted to take the shuttle! I emphasized to them that I was showing the hotel shuttle tickets to the driver. But hotel did not follow up with the case or give us the refund for our cab ride either. That’s quite disappointing considering that this is a high standard hotel.

インテックス大阪が目の前でイベントに参加しやすかったです　駐車場も1泊1000円がアプリ提示でなぜか無料で、出し入れもいつでもフロントで無料QRがもらえて快適でした　部屋がとっても静かで各階にウォーターサーバー（熱湯 冷水 常温）があり、助かりました　シャワーヘッドはRefaでした　ユニットバスですが、広くて快適でした　シティービューも梅田ビル街や港、コンテナ、トラス橋など見晴らしがとっても良かったです

Clean room and helpful staff.