Niagara Wine Region Fishing Vacations

Great location with on-site parking. However, checking in was a nightmare. Communication is last minute despite reaching. I was driving to Toronto not knowing whether I have a parking spot annd checking process. Phone will be answered by AI and if you ask for representative you will be holding for 30+ min (like I did) eventually solved issue over email. Expedia does not allow them to put an email to communicate so then send it to you without dots. Tgey won't give you check in instructions until I paid deposit and all services, which agree, but you pay one just to learn that you need to pay deposit at the last minute. I was waiting outside the building for 30 min. All this could have done the day or hours before arrival. The building is very modern but elevators are few for the people leaving and we were waiting about 10 to 20 minutes to get in since some were not working. Bottom line great location with poor customer service especially communication. I hope you have a better experience.

Great hotel, great staff, great front staff, good food.

Fantastic hotel and fantastic location

clean spacious room

Modern style vibe(I believe the Hotel is 1 yr old) Only issue with the room was the bathroom. Show floor is level with the room and water pools up and runs outside into the bathroom floor. Staff was pleasant and helpful. Location was convenient to downtown Toronto but br aware the hospital is just a few blocks away so lots of sirens: Has a nice terrace and gym on the 14th floor but no pool

Great hotel, great staff, great front staff, good food.

What a beautiful hotel! The staff is so friendly and welcoming. Perfect.

clean spacious room

Great hotel, great staff, great front staff, good food.

Fantastic hotel and fantastic location