Gulf Coast Beach Vacations

Very clean room, great staff, very nice pool but the rooms are a little bit worn down

We stayed in the towers. We were astonished by how poorly executed the elevator system was. For almost every ride up or down, we had extensive wait times. This was quite shocking for an experience we paid $700 a day for. On top of that, our room was only cleaned once, despite the fact that I asked for service. Lastly, the hotel seems to have been overused and slightly rundown, with handles broken, mirrors tilted–generally, far below the quality of a top flight hotel. It seems to be resting on its laurels, rather than paying close attention to the facility and quality of service. I was underwhelmed and definitely will not rebook there.

Very clean room, great staff, very nice pool but the rooms are a little bit worn down

We stayed in the towers. We were astonished by how poorly executed the elevator system was. For almost every ride up or down, we had extensive wait times. This was quite shocking for an experience we paid $700 a day for. On top of that, our room was only cleaned once, despite the fact that I asked for service. Lastly, the hotel seems to have been overused and slightly rundown, with handles broken, mirrors tilted–generally, far below the quality of a top flight hotel. It seems to be resting on its laurels, rather than paying close attention to the facility and quality of service. I was underwhelmed and definitely will not rebook there.