Northwest Orlando Beach Vacations

Not crowded had the run of the place

Nice resort and excellent customer service

Clean room-washer-dryer

The resort is gorgeous and feels more like apartments than a hotel. Its modern, clean, smells amazing and the small water park was a huge hit with my kiddo. We stayed at The Terraces and its not walking distance from the main resort so we had to drive and park which was annoying. The pool at the terraces was freezing cold and unusable. The arcade was also pretty nice for a hotel arcade. However, the reason for the 4 star is the lack of room service. I couldve paid half the price at any other hotel much closer to the parks and received daily room service. After 3 days of no room service or trash removal or towel swap, we asked the front desk and were told itd be $45. Then a different agent told us they were supposed to be doing trash and towel swaps every other day since we were staying a week, which wasnt done. Finally when it came time to get our one complimentary mid stay clean, my son had spilled some apple juice on the bed, we were excited to finally have some fresh sheets... these people literally took out the trash, dumped a plastic bag full of towels and MADE THE BED with the dirty sheets and obvious juice stain. I couldnt believe my eyes. So although its a beautiful resort, I probably wouldnt stay again. If i wanted no room service Id have gotten an Airbnb at half the price with a private pool. Ive stayed at pretty much every hotel in Orlando and there are other water park hotels that are just slightly less nice but half the cost and provide room service.

Accommodations were excellent! Staff pleasant and accommodating. On site dining was not very disappointing…

Great service great accommodation can’t fault it

Fantastic hotel, lovely front desk and housekeeping staff.

Always a pleasure staying at the Waldorf Astoria!

Friendly, welcoming staff. Explained the hotel and its amenities and wished us a happy stay. Spacious suite, wish we were staying longer!

The suite only needs a smart TV in the living room. This is my favorite resort to stay in Orlando with family and friends.

Friendly, welcoming staff. Explained the hotel and its amenities and wished us a happy stay. Spacious suite, wish we were staying longer!

Everything was flawless. The place, the room, the pool, the food (OMG the food), the staff, the toiletries. Marcus, Gino. Everyone. Wonderful. I would stay here a thousand times again

Everything was super nice, i think they need parking spot in front of the house