South Las Vegas Beach Vacations

Three stars because of CONS noted. Please read full review to understand low rating due to Expedia reservation mixup. Otherwise hotel itself is nice. Had alarming checkin mixup. My friend and I traveled to meet in Vegas. I book Expedia frequently and have never been told I don’t have a reservation and hotel is full. This happened. Even after calling a manager over to show my Expedia Conf# and exact dates within App. This was upsetting having traveled and told we didn’t have a room. I had even messaged hotel prior to my arrival informing them of our late 8PM flight so they were aware. They even messaged me back thanking me. You can imagine my suprise when I was told my 3 night reservation wasn’t found and since booked through 3rd party (Expedia) they couldn’t do anything. Ultimately after a wait, manager somehow “found a room” and we were able to checkin. We appreciated the manager doing the right thing! Room was great, and modern. Stakehouse was nice. Coffee shop understaffed but fast with good coffee. Nice dealers at the tables. This was HardRock Hotel. Clearly a change in ownership and staff remaining from Hardrock are feeling confusion and mismanagement under new ownership. A small drink at poolside bar outrageously priced at $25, but seemed to be that way everywhere.

It had an easy check in, had everything you'd need available. Loved that there was starbucks at the bottom of our elevators. The buffet was amazing! And all the staff were very friendly and offered to help before i even asked.

All was great after booking.

Very nice hotel , i would recommend staying here for sure

Had to call every day for towels, room service did not come except for 1 day of our 5 day stay and did not restock the toilet paper which was very low the day they did come to clean. Nowhere to eat breakfast except a starbucks.

Very nice hotel , i would recommend staying here for sure

All was great after booking.

Very luxurious room. Great location. Great service.

Had to call every day for towels, room service did not come except for 1 day of our 5 day stay and did not restock the toilet paper which was very low the day they did come to clean. Nowhere to eat breakfast except a starbucks.

Very nice hotel , i would recommend staying here for sure

Excellent 5 star property from head to toe. An oasis away from the cares of life.

It was decent not fancy

None smoke and clean.

All was great after booking.