Al Madam Adventure Vacations

This property is in an excellent location, surrounded by various restaurants and walking distance to the metro station. The Mall of Emirates is either a 20 min walk or one metro stop. The most positive review goes to the hotel staff. All the staff are extremely helpful, efficient and do go out of their way to make sure customers' are comfortable . However there are issues with the hotel. Every Friday evening the hotel hosts a party on the first floor and the noise travels to the guestroom making it difficult to rest or sleep. The bathtubs and bathroom doors are worn out and has got rusts and stains. When I walk down the corridor and in my room the vents constantly gave out a malodourous himid scent which was unpleasant and I had to open the windows.

THE ROOM CARPET WAS FILTHY AND THE ROOM LOCATION WAS NOISY. WE HEARD LOTS OF THINGS THUMPING AND BANGING DURING THE ENTIRE STAY. THE VIEW WAS HORRIBLE AS WELL. THE ONE SAVING GRACE WAS THE STAFF WAS VERY COURTEOUS

Rooms require updating / refreshing. Reintroduced smoking in the Golden Lion during our stay which spoilt the enjoyment of sitting in a smoke free envoironment. Evening meal was usually lukewarm and not hot.

I normally stay at some of the bigger brand hotels on the Palm but I had a very positive experience at Royal Central Hotel. I upgraded to a palm view room with a balcony and was not disappointed, the view was great. I had a rental car and self parking was convenient. Pool bar service was good and efficient. For what you pay I would say it is great value.

Staff were very helpful and the hotel have good amenities. The breakfast is amazing.

Clean room.Staff was not clear about Taxi rates.

THE ROOM CARPET WAS FILTHY AND THE ROOM LOCATION WAS NOISY. WE HEARD LOTS OF THINGS THUMPING AND BANGING DURING THE ENTIRE STAY. THE VIEW WAS HORRIBLE AS WELL. THE ONE SAVING GRACE WAS THE STAFF WAS VERY COURTEOUS

I normally stay at some of the bigger brand hotels on the Palm but I had a very positive experience at Royal Central Hotel. I upgraded to a palm view room with a balcony and was not disappointed, the view was great. I had a rental car and self parking was convenient. Pool bar service was good and efficient. For what you pay I would say it is great value.

I normally stay at some of the bigger brand hotels on the Palm but I had a very positive experience at Royal Central Hotel. I upgraded to a palm view room with a balcony and was not disappointed, the view was great. I had a rental car and self parking was convenient. Pool bar service was good and efficient. For what you pay I would say it is great value.

Staff were very helpful and ready to go above and beyond to make you feel comfortable. Well done to all.

Stayed for a week. We had a palm facing apartment which was lovely ! Loved the space and views . Staff were great and kids loved getting the buggy back to the apt. My son didn’t feel happy at kids club but my daughter wanted to go. We were on half board. But there’s a lot of high hidden costs - water they will only serve bottled at dinner and it’s extortionate. 2 waters , 1 beer and 1 wine on average cost £50 per meal. You also have to pay to use the spa facilities which is crazy! Restaurants were ok no stand out. The Indian was actually the worst food I’ve had in Dubai. Other than that pools were nice and overall it was a nice resort and friendly staff. I loved the apartment and house keeping helped us promptly when my daughter was sick.

Merci pour le service.

Yes room was clean and tidy. All the staff were very helpful and friendly. House keeping were also friendly and kept the room clean and made sure everything was available such as soap, water etc. House keeping staff NAEEM was very nice and helpful, always greeted me and made sure room was clean and always asked if I needed anything. Many thanks to him.

Staff were friendly and courteous. But hotel needs freshening up with outdated rooms and decor. My room wasnt ready at 2pm and had to wait 2 hours! Not good start to my stay.