Queensland Adventure Vacations

Have stayed here 3 times now , it is always very clean ,close to the mall, very compfy beds and large self contained rooms

Overall great stay. Menu options could be improved to match the captive audience pricing! Not a deal breaker but step up the game a little. Would certainly return!

Mattress was not very comfortable. Had large deep impression and needs to be replaced.

Very limited options at the Infinity restaurant considering the prices. The food looked great but was consistently disappointing. Very similar experience at the Salti restaurant. The pizzas were good though. It was also surprising that the resorts dedicated Tour and Activities desk weren't able to arrange activities for us. Instead, they advised us to call companies to arrange this ourselves. They didn't seem to appreciate that the "cheap local call" would mean having to buy a Roaming package for out mobiles, which was definitely not expected to be necessary when staying at the resort. Every day we were told the jetskis were either unavailable because it was too windy, or they were fully booked. However, the jetskis were parked up and unused, whilst we could see people from other resorts using jetskis on the water. There was clearly an issue with the management or operation of the service and it was very disappointing and frustrating to hear them being dishonest about it. Cocktails were expensive, very underwhelming, and the customer service was appalling. As there was very little else to do, due to the windy conditions and lack of jetskis, this could have been something fun for us and lucrative for them, but everyone missed out on the opportunity. Areas of the resort were very run down and derelict. Having somewhat splashed out on this rare treat for the family and not spared the expenses, it was very disappointing and did not live up to the reviews I'd read.

Great place. Has a nice resort feel about it. Small breakfast buffet but adequate, fresh and tasty. No mini bar! No bottle water in room and no robes. These things could be easily remedied . Still a good place to stay

Good location by the harbour and shops. Good condition gym with fresh fruits. Laundry available. 14/7 front desk. Slower internet but still excellent value.

Mattress was not very comfortable. Had large deep impression and needs to be replaced.

Great place. Has a nice resort feel about it. Small breakfast buffet but adequate, fresh and tasty. No mini bar! No bottle water in room and no robes. These things could be easily remedied . Still a good place to stay

Very close to reef terminal for tours. I loved the fact that towels were available as well as a free laundry facility. Staff is often not at the desk but they are often watching CCTV that covers the front desk and come when needed. It is very clean, towels are nice, location is close to many restaurants. They are well organized and check in went well. The rooms are serviced every other day routinely. They did forget my bath towels after service but this was minor in my opinion as you can get your own.

Close to everything in central Cairns, great restaurants nearby and close to wharf -covered pool -comfortable bed

Good location by the harbour and shops. Good condition gym with fresh fruits. Laundry available. 14/7 front desk. Slower internet but still excellent value.

Close to everything in central Cairns, great restaurants nearby and close to wharf -covered pool -comfortable bed

Good location by the harbour and shops. Good condition gym with fresh fruits. Laundry available. 14/7 front desk. Slower internet but still excellent value.

Very close to reef terminal for tours. I loved the fact that towels were available as well as a free laundry facility. Staff is often not at the desk but they are often watching CCTV that covers the front desk and come when needed. It is very clean, towels are nice, location is close to many restaurants. They are well organized and check in went well. The rooms are serviced every other day routinely. They did forget my bath towels after service but this was minor in my opinion as you can get your own.