Bennett Valley Adults Only Vacations

everything felt a little dated and worn.

The hotel is very clean and nice. Staff was great. We loved sitting and enjoying the huge fireplace. 10/10 recommend this hotel.

Love this hotel. I always stay here when in SF

The room was generally good and clean. However, the first night was a bit disappointing as we didn’t feel very welcomed. The staff, who should have greeted us warmly after our long journey, lacked kindness and hospitality. He even mentioned that despite our booking, there was still a possibility we couldn’t be accommodated due to our late check-in, which contradicts the “check-in anytime” policy stated in their brochure—the reason we chose their hotel. On a positive note, I must commend the housekeepers for their friendliness and dedication to keeping everything spotless. Additionally, I noticed an issue with the bathroom faucets, which might need some attention.

Clean room, nice staff

Our favorite hotel to stay at in San Francisco. Perfect location and super walkable

This was my second stay at the Fairmont. My first stay was 5 stars all the way. The second time my room was tiny, the toilet ran, the bed was lumpy and uncomfortable, I called twice to the front desk for help or even acknowledgement of my situation. No return call or outreach. For the price I paid, it was not great customer service. Don’t know if I’ll return. I do believe the primary problem was they were booked up and understaffed. Disappointing.

Very nice property and location, with friendly staff and wonderful bath products. The bed was truly exceptional and very comfortable. My only fault is the hotel is feeling very 2000s luxe and dated (but the price is reflective of this to be fair)

The hotel is very clean and nice. Staff was great. We loved sitting and enjoying the huge fireplace. 10/10 recommend this hotel.

Clean rooms and facilities. Great breakfast.

$400 @ night and average room with small bed for two people and no cotton swaps in bathroom. Overpriced. After check up we get another bill top of what been charged by Expedia. Usually I stay in Hilton but Expedia offers with VIP, I thought it's worth it. The other properties behind it better value for your money!

Room was not as clean as I expected. Found a piece of dental floss in sink. Bedding had a smell that I wasn’t expecting. Front desk person was great.

The hotel is very clean and nice. Staff was great. We loved sitting and enjoying the huge fireplace. 10/10 recommend this hotel.

This hotel and staff were great. Our room was like an apartment with everything we needed for a week stay. One of the best places we've ever stayed. Everything was very clean and well taken care of. Staff were amazing. If you need something, or have any questions about anything, just ask. They go out of their way to help. Our room had plates, cutlery, bowls, etc. for when we didn't feel like going out to dinner or wanted to make a lunch for the next day. There's a Trader Joe's a couple of blocks away and a couple other small grocery stores closer. They do not do daily housekeeping, but it's more like an apartment so I can totally understand. It would be a lot to clean each unit every day. I can't imagine wanting to stay anywhere else while in town. The local area is right downtown, but we didn't have any issues. Buss stops we needed were all within a few block walk.