Adventure Road Adults Only Vacations

Breakfast not in the property but at a restaurant away. Need to walk to it

Very close to bus and train. Beautiful hotel with excellent breakfast and restaurant. Staff was wonderful.

Very chic lounge area at ground floor with complimentary drinks - perfect when waiting for others or before heading to the airport

Location,breakfast and the breakfast staff who are so nice and helpful

The hotel is modern and laid out very well. The rooms are clean and very quiet with thick double glazing. The room was warm too which was good as cold outside. We didn’t like the ‘separate duvets’ on the double bed but apparently this is a Norwegian thing. Not having any wardrobe or drawers was odd but luckily only a few days so kept things in the suitcase or on the small space for hangers. Breakfast was wonderful, highly recommended.

Overall the hotel had charm, but the rooms were dated, carpet was dirty in places and the service wasn't great. Specifically Tom, the booking manager, was very unhelpful and rude. Thankfully the hotel manager, Henrietta, stepped in and helped me. I would stay again if they did a complete remodel of all rooms and trained their staff in proper customer service and just being polite.

Everything you expect from a One Key Michelin Hotel. Congrats on the achievement. Will send some stuff to improve the stay so you can get to Three Keys.