Pottuvil Division 2 Adults Only Vacations

The hotel still has the charm . The doormen make it , dressed the part and charming . The rooms are now shabby ,dirty , grouting all black in bathroom , bedroom walls are mouldy and the carpets need ripping out . 3 star at best The sun loungers poolside have nice thick mattress on so comfort exceeds the Kingsbury and cinnamon lakeside as we have stayed in all three this trip .

Great staff. Smaller boutique hotel had thenfeel.of personal service

Good food and entertainment

Room was beautiful, staff were so helpful. Right on the beach, which is stunning! Lovely pool and good food choice, breakfast was particularly good. Very close to shops, cafes and restaurants.

Room was beautiful, staff were so helpful. Right on the beach, which is stunning! Lovely pool and good food choice, breakfast was particularly good. Very close to shops, cafes and restaurants.

5 star view of the ocean, 3.5 star room, 2 star service from the staff. Stayed for 4 nights, first day was ruined due to being given a sub standard room. After complaining to the supervisor, we were given a nicer room with a beautiful view of the pool/ocean - but the room felt more like 3.5 star - nothing special, No mini bar and room was outdated. Paid nearly $200/night, not worth the price. Breakfast was the same for all 4 days of our stay. Also, felt that people of color are treated differently and raised this with the supervisor. The arrogant male staff in particular at front desk, restaurant and pool area need to be trained properly. This was raised with the supervisor.. Note that an additional 10% service charge, 18% VAT is added to food/beverage/spa.

Wonderful staff, great food, large clean room on a wide sand beach.

The service was amazing! They were super flexible with checking in and out. The place was super clean and the staff were very friendly and helpful. I definitely recommend this place for those looking for something by the airport. Will be back for sure :)

The hotel is good, it’s let down by reception staff who either struggle to understand or just don’t want to help guests. I had one bad experience trying to get a room key replaced. And heard other guests had multiple problems.

5 star view of the ocean, 3.5 star room, 2 star service from the staff. Stayed for 4 nights, first day was ruined due to being given a sub standard room. After complaining to the supervisor, we were given a nicer room with a beautiful view of the pool/ocean - but the room felt more like 3.5 star - nothing special, No mini bar and room was outdated. Paid nearly $200/night, not worth the price. Breakfast was the same for all 4 days of our stay. Also, felt that people of color are treated differently and raised this with the supervisor. The arrogant male staff in particular at front desk, restaurant and pool area need to be trained properly. This was raised with the supervisor.. Note that an additional 10% service charge, 18% VAT is added to food/beverage/spa.

The hotel is good, it’s let down by reception staff who either struggle to understand or just don’t want to help guests. I had one bad experience trying to get a room key replaced. And heard other guests had multiple problems.

Fabulous room, very tastefully appointed, with a huge bed and good size en-suite shower room. The staff are, without exception, friendly helpful and obliging. The architecture is unusual, attractive and interesting, with a little bit of a safari lodge feel to it. The villa is a little bit remote but there is easy access to local facilities via taxi, or Tuk Tuk. Our only slight disappointment was the limited range of choice from the menu available in the evenings and the portions were sometimes less than might be expected. In summary, a fabulous place to relax for a few days among quiet surroundings and you may be lucky to have some interesting wildlife visitors.