Find all hotels by BlueBay Resorts in Yucatan Peninsula from ￥35,144

"The stay was comfortable. "

"Overall, Ocean Riviera Paradise is a beautiful resort with strong amenities. The beach, pools, and restaurants were enjoyable, and my son had an amazing time, he made friends and truly enjoyed the experience. Unfortunately, there were some major inconsistencies in service. Our original room was next to active construction, and the paint smell was overwhelming. After we raised the concern, we were moved to a one-bedroom suite in the Privilege section, which was much better. However, despite being placed in that section, we were not given access to Privilege amenities because we had green wristbands instead of black. This caused repeated issues, we were denied entry to certain restaurants, could not access services in that area, and were even turned away when trying to get towels at the Privilege pool. What was most concerning was that staff repeatedly pointed out that we “booked through Expedia,” and it felt like that came with a lower level of service. The overall experience made us feel singled out and unwelcome at times. As a parent, it was especially disappointing to have my child notice and question why we were being treated differently. The resort has great potential, but better coordination and consistent guest service are needed."

"“Overall I really liked my stay. The place is nice and comfortable, and I had a good experience. However, the shows at night felt a bit short, and I think they could improve the atmosphere to make the evening events more fun and lively. With a little more energy, it would be perfect.”"

"Pros: Location, friendly staff, safety, activities for kids Cons: two restaurants for breakfast but same menu ( although the options and good quality is good). You technically have Mexican ot Italian options for dinner ( Azul restaurant was fancy looking but pretty bad food). One program on Saturday night and that was pretty much it. The resort feels safe for family and saw lots of spring break kids but still a family friendly resort. If your kid is looking to spend spring break here, it is a good option as it has a good balance of safety/ food/ things to do."

"Loved the resort and the food options! The private beach was amazing and beautiful and staff was top notch! I only wish there was a bit more entertainment at the resort itself. We were also put on the 8th floor (no balcony) and our sink leaked onto the floor everytime we ran it… "

"Amazing staff and food was amazing as well "

"Okay "

"We didn't use."

"Good place"