Located in York, The Grand, York is in the city center and near a train station. Jorvik Viking Centre and York National Railway Museum are cultural highlights, and some of the area's notable landmarks include York Minster and Shambles. Check out an event or a game at York Racecourse, and consider making time for National Railway Museum, a top attraction not to be missed. Guests love the hotel's central location.
The Rise – Restaurant with a bar. Serves breakfast, brunch, lunch, and dinner daily.
The Grand, York
5-star luxury hotel, walk to York Minster
A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. All 207 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with digital channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
The Grand, York offers 207 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
This York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Spa at The Grand has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Wheelchair-accessible parking available
Offsite parking available (GBP 25.00 per night)
Food and drink
Full breakfast available for a fee daily 7 AM–10 AM: GBP 20.00 for adults and GBP 10.00 for children
24-hour room service
Coffee/tea in common area(s)
Things to do
Free newspapers in lobby
24-hour front desk
Dry cleaning service
4 treatment rooms
Couples treatment room(s)
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Spa open daily
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Staffed front desk
Pets allowed for an extra charge of GBP 25.00 per pet, per stay
Food and water bowls are available
Service animals are exempt from fees
Children are welcome
Rollaway/extra beds are available for GBP 15 per night
Free cribs (infant beds)
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for full breakfast: GBP 20.00 for adults and GBP 10.00 for children (approximately)
Nearby parking fee: GBP 25.00 per night
Pet fee: GBP 25.00 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: GBP 15 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
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Yes, The Grand, York offers free cancellation on select room rates, because flexibility matters! Please refer to The Grand, York cancellation policy on our site for more details about any exclusions or requirements.
Yes, pets are allowed at this property. There's a fee of GBP 25.00 per pet, per stay.
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
Check-out is at 11 AM.
Located in the heart of York, this luxury hotel is within a 10-minute walk of Wheel of York, York Minster, and Jorvik Viking Centre. York National Railway Museum and National Railway Museum are also within 10 minutes. York Station and York (QQY-York Train Station) are within a 5-minute walk.
From the moment I arrived, the service was exceptional. Staff were friendly and efficient, and the one minor issue (converting some confusion over a restaurant booking) was resolved quickly and without fuss. The room was comfortable and spacious. I made a couple of requests during my stay and these were actioned efficiently.
The restaurant and bar were wonderful.
Given the opportunity, I would stay here again!
Stayed 3 nights in Jun 2021
Traveled with family
8 Jun 2021
Liked: Cleanliness, staff & service
The staff were great the spa was full no massages available disappointed
The welcome from the concierge staff at the door is always a good start. The staff are all very polite, friendly and approachable and nothing is too much bother. The new wing is beautifully decorated & very modern. It also dig friendly which is great. Perfect location for town, train station and all local amenities.
We always stay at the grand when we visit York. This was the first time we’d stayed in the current COVID restrictions. We stayed in the new part of the hotel, and really enjoyed and liked the room. A few comments. E had a slightly mixed experience with our waiters at breakfast, one new and nervous, one a bit surly, and the final server as good as you can get. One thought was that perhaps water for the number of days you are staying could be left in the room. We had only two bottles left in the room for 3 nights, we could have asked for more, but you don’t really want to if you’re staying in a five star…… can’t fault as ever the staff or the stay overall as luxurious as ever overall.