Find Hotel with a Concierge in York

"Felt front desk staff could have been more attentive ..2 of them didn’t know where ice machine was and the complimentary coffee had ran out so I mentioned I’d come back shortly and she didn’t refill …"

"Nice breakfast and welcome to the hotel. Only issue was very loud fan in room that "

"The entire stay was fantastic. From the front desk staff to the hotel restaurant, great service. "

"Hotel was under staffed for the amount of events and guests. Staff was rude and dismissive at times. "

"Our experience at this hotel was very disappointing. The bathroom was not clean, and there was a small, hardened substance on the bed sheet that had left a visible stain. The condition of the room was unacceptable to the point that we couldn’t even stay there for one night. When we contacted reception, they initially said there was nothing they could do, which was very frustrating. After insisting, they eventually offered us another room, but it had twin beds instead of the double bed we had booked. Overall, the hotel did not meet basic standards of cleanliness or service, and we would not recommend it"

"Comfortable beds. Great breakfast."

"Everything was up to our expectations and had a great experience at this hotel. "