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"I was surprised how polite the staff were, as I usually have mixed interactions with NYC hotels. Especially in the “budget” realm. However, the front desk staff were always friendly and the room was much better than I expected. Small but…it’s in NYC. The shower was outstanding, with 2 different head options and the bed was fairly comfortable for budget accommodations. Heat worked well too. Oh! And I never had to wait for an elevator which was a surprise. Highly recommend!"

"Bathroom had no hand towels or wash clothes "

"Couldn't cool room down although temp said 68"

"Bed was uncomfortable. No wheelchair ramp. "

"Everything was so close and the door men are literally the best!!!"

"Didn’t like how there was no fridge. Everything else was great "

"The perfect location! Staff is super great! Rooms are good size and clean! Definitely will stay here again!"

"Way better than the YOTEL I was supposed to be staying at "

"was in the city for an important event, everything was perfect, would go again. one note is that I was placed right infront of the elevators, i am a light sleeper. second the throw on blanket has a very old musty smell. "