「We stayed one night before flying from Leeds Bradford Airport. Can’t comment on the food as we didn’t eat at the hotel but the bar/lounge area was pleasant. Bed was comfortable and room was reasonable for the price」
「The tipping point for good customer service, was ordering Uber eats, and I waited for almost an hour, and the staff calling the pizza place, and notifying me when it finally got there, an hour and 1/2 later. The place was clean, amenities were there, they have a bar and restaurant on-site. It looks refurbished, the only slight problem was the shower was a bit lukewarm, but iti might have been because I was at the end of hallway
They also have an elevator, which is another bonus 」
「Good location and comfortable rooms with everything you need. Our bedroom was on the small side and no twins available if you are booking for siblings or anyone needing separate beds. 」
「Pleasantly surprised. Paul was very welcoming & friendly. He gave us advice on taxis and where to go (taxi less than £7 to first direct arena - dont get uber!). Hotel dated but really nice. Breakfast was lovely with enough choice. Room good, bed a bit too soft for me. The fan was a welcome addition as it got hot overnight and the quilt is very warm. Shower was extremely powerful only issue with it is its an overhead shower which isnt great for us ladies not wanting to get their hair wet (luckily...
「On arrival we were greeted by lovely staff at reception. The rooms are clean and presentable with welcome cookies and drinks in the mini fridge. The bed was really comfy with a nice duvet. Location is fantastic. Would highly recommend. 」
