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"Location is good, opposite is the ski resort, which has good snow. Overall room was well maintained, public Onsen was nice too. However we came during early ski season, there is barely any restaurants opens. Hotel cafe food is a bit expensive, and not much choice (mainly western). If plan to stay may order half board instead, or tell hotel staff to reserve dinner before 10am"

"Excellent service! Amazing breakfast! Thank you very much."

"Nice, clean hotel. Great location"

"Unbeatable hospitality. I would definitely stay here again."

"Nicer Ryokan for the area. Obvious reason to stay is to visit the Shibu Onsen facilities and the Snow Monkey Park and this is a great option for those activities. Pretty close to the Shiga Kogen resort. Check the Map before booking as it is not in Nagano despite the address. Diner and breakfast with Half board was very good and staff were friendly and helpful. Free shuttles were a bonus."

"Staff was super friendly. They took us to the ski gear rental shop and back again to return the stuff. Their English was ok, enough to explain what buses to take, recommend pistes, etc. We even received a small gift when leaving. I recommend reserving the 3 meal course."

"The manager (owner?) and his wife were incredibly welcoming and pleasant. They take great pride in their hotel and it shows in every aspect of our stay. "

"We were here for a couple of days and had a wonderful stay! The place is kept clean, and it sits right by the ski hill. Nothing beats a soak in the hot public bath after a day of skiing. Also loved the breakfast and dinner! The gem though was the staff, who were incredibly friendly and went out of the way to help us. "

"Overall good accommodations - loved the traditional Japanese room we stayed in. It was spacious, clean and quiet."

"Lovely service with top notch onsen "

"Amazing place! Loved the kaiseki and on site onsen experience "