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Moat House Reading

Upscale hotel with 24-hour fitness center and business center

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July 2024

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Serves breakfast, lunch, and dinner
Terrace/patio
Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served
Reception
Reviews
7.6

Good

Popular amenities

  • Restaurant
  • Breakfast available
  • Pet friendlyPet friendlyPet friendly
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
RG41 5DF, England, Wokingham, Mill Lane, Sindlesham
  • AirportLondon (LHR-Heathrow)26 min drive
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Room options

About the neighborhood

Wokingham

Located in Wokingham, Moat House Reading is in the business district and on a river. The area's natural beauty can be seen at Thames River and popular attractions include Lapland UK and LEGOLAND® Windsor. Looking to enjoy an event or a game while in town? See what's happening at Ascot Racecourse or Madejski Stadium. Spend some time exploring the area's activities, including skiing.
Visit our Wokingham travel guideOpens in a new window

Getting around

  • Wokingham Winnersh Triangle Station - 19 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • Sainsbury's Café
  • Good Companions
  • Seven Red Roses
  • The Walter Arms
  • The George

About this property

Moat House Reading

Upscale hotel by the river
At Moat House Reading, you can look forward to a free daily manager's reception, a terrace, and a garden. The on-site restaurant, Godfather & Co, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a 24-hour front desk
  • A front-desk safe, an elevator, and concierge services
Room features
All 129 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, French, German, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Godfather & Co
  • Poacher Pub
  • Whisky Charlie

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between August 26 and August 28.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Reading M4 J10 Wokingham
DoubleTree Hilton Reading M4 J10
DoubleTree Hilton Reang M4 J1
Moat House Reading Hotel
Moat House Reading Wokingham
Moat House Reading Hotel Wokingham
DoubleTree by Hilton Reading M4 J10

Frequently asked questions

Is Moat House Reading pet-friendly?

Yes, Moat House Reading allows dogs (limit 2 total). There's a fee of GBP 20 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Moat House Reading?

Self parking is available for a fee.

What time is check-in at Moat House Reading?

Check-in start time: 2 PM; Check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at Moat House Reading?

Check-out is at 11 AM. Late check-out is available for GBP 40 (subject to availability).

Where is Moat House Reading located?

Situated on a river, this hotel is within 2 mi (3 km) of Dinton Pastures Country Park, Shinfield Studios, and Nirvana Spa. University of Reading and Bearwood Lakes Golf Club are also within 3 mi (5 km). Wokingham Winnersh Triangle Station is 19 minutes by foot and Earley Station is 28 minutes.

Moat House Reading Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 84 out of 309 reviews" "
Rating 8 - Good. 135 out of 309 reviews" "
Rating 6 - Okay. 53 out of 309 reviews" "
Rating 4 - Poor. 22 out of 309 reviews" "
Rating 2 - Terrible. 15 out of 309 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Wayne

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place was shut and no longer being used as a hotel..... Well done Expedia for letting me know......
Stayed 3 nights in Aug 2022

2/10 Terrible

Neil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't use hotels.com or hilton ever
Didn't stay at hotel as was covid hotel, hilton no help, yourselves couldn't get through on hold for over half an hour cut off ×2 so gave up. Rang both 2 months ago as email saying there was a problem but neither said there was and confirmed my booking, and said was guaranteed. Still got my money, luckily paid with PayPal so should be able to use them at least. It has cost me nearly £200 to have a hotel of the same quality near to friends who were booked in the Premier inn and then i get this message asking how was my check-in and another saying how is my stay, thought you are taking the p***. I was going to the British motor show so alot of hotels near by were all booked up and i booked what i thought was a good deal in a nice hotel, haha. Manager at hotel basically said speak to you booking agent, not interested. This was also supposed to be a sort of early wedding anniversary treat for us, spoilt. Customer service or help for both yourselves and the hilton a joke. No emergency number, live chat etc. Book elsewhere and save yourself cost,stress hassle and money. Will have to do something really exceptional to make me use them again as trust is gone. Will book direct in future with company's i can rely on and trust not these 2 companies which seem to be a total shower of s***.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Business traveler
Booking cancellation by hotel on last minute . Very poor customer service by both the hotel and Expedia
Stayed 1 night in Apr 2021

6/10 Okay

Ayman

Traveled with family
Liked: Staff & service, property conditions & facilities
Review
There was a large amount of dust in the room, as soon as I entered my allergies were triggered as of the excessive amount of dust in places like the bed headboard and other areas which should be cleaned or dusted before hand. Other than that everyone and everything with the booking was good. Thanks
Stayed 1 night in Mar 2021

8/10 Good

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, lots of parking. Rooms are a little tired but we stayed in a dog friendly room so
Stayed 3 nights in Mar 2021

4/10 Poor

Miss

Business traveler
Disliked: Property conditions & facilities, room comfort
Very disappointing, will not be staying again
No food or drinks available by the time I could get there after work both evenings, just the poor quality coffee in the room. On first night staff member was kind and got me some food from the kitchen but no such offer the second night. Pre-prepared cold breakfast given in brown bag in morning, with undercooked bacon roll available form a drawer in reception. Lift was out of order, had to take the stairs to the fourth floor- not ideal with heels and suitcase. Furniture and furnishings not in great condition. Have stayed in several hotels throughout the lockdown period and this was definitely the poorest. Was expecting more from a Hilton.
Stayed 2 nights in Feb 2021

8/10 Good

Andrea

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Internet is appalling. Needed to work from room but could not send emails due to internet dropping in and out as I paid for executive room I would have expected a decent connection. Room was good value and staff polite
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2020