「Certain rooms are not well cleaned or maintained. The manager is never available. Dogs allowed off lead to defecate on the carpets in the hotel and I stepped in it and walked it into our room before I realised and Mo the assistant manager didn't believe me or didn't care . I felt that a Nigerian rugby team staying with them the same time was more importan & I was insignificant by comparison. I Wonder the response they would have gotten from management if one of the elite trod on dog poop inside...
「Very disappointing stay, particularly considering the price paid.
The room was comfortable and the shower good, but housekeeping standards declined throughout our stay. Even after servicing, sheets were not changed, the floor was not hoovered and the bathroom was not mopped.
Breakfast was poor in both quality and service, and got worse as the week progressed. We ate in the restaurant one evening and paid premium prices for very poor food. The pizza appeared to have a shop-bought base and...