Find hotels near Westfield Metreon, San Francisco from ￥20,671

"Worst stay of our lives. Room was much smaller than the photos and dusty enough that my friend had severe allergies the whole trip even on prescription antihistamines, which was made worse every time the AC turned on. Breakfast was limited. Area feels unsafe even in daylight. The only positive we can say is that the cleaning staff were kind. The worst was how the manager treated us. We repeatedly received contradictory info from the front desk and weren’t able to get a straightforward cost breakdown. came to the desk asking for clarification on charges that didn’t match check-in, and he was hostile. He spoke over us, belittled us, kept deflecting us to Expedia instead of actually answering, and when we pointed out his behavior he escalated, told us to ‘go back to school,’ and implied we were stupid. It genuinely made us feel awful, and we hope no one else experiences the way we were spoken to. Do not book here!!"

"Nice property"

"Everything's great."

"The check-in staff was so amazing. I didn't get the person's name but she was so kind and helpful. The room though was a let down. Everywhere in the hotel it felt like corners were being cut to save pennies. The bath towel was about a third smaller than a normal bath towel and as nearly see through. Minor maintenance issues everywhere."

"Rooms are small for a suite and the I w"

"Staff was helpful, room was clean, room was close by the elevators and was quite noisy. At first I thought they were remodeling another room and using power tools. The as it got later and the noise continued that I realized it must be the elevator equipment. Also they are not completely transparent on parking charges say $52 per nite which is already pretty expensive.then add on extra fees and taxes what thought would be 104 for two nights ended up being 148 ."

"Clean accommodations, staff let me check in earlier, breakfast had good coffee and pastries. The location is not ideal if you want to explore in the evening times. "

"A few misses here and there, but quickly corrected. Soap and conditioner dispensers were empty and not functioning, blow dryer fell apart. Everything was addressed promptly. "

"The quad room was so much fun. It was efficient booking for me and my 3 friends to crash for the night in the city. When else will you get to stay in bunk beds with your best friends? Highly recommend. Besides the part of town being somewhat sketchy, the property is safe, secure, and full of other travelers. I would stay here again!"