「My stay was ruined by an unacceptable and humiliating experience at the pool. After explicitly checking with the front desk earlier in the day and getting permission to invite my son, his wife, and my two grandchildren to join me, the manager (AJ) abruptly stormed in 30 minutes later and ordered us all out. When I explained I had staff approval, he dismissively snapped, "I don’t care, everyone out!" Mortifying me and my family after we followed all front desk guidelines is appalling. As a...
「My stay was ruined by an unacceptable and humiliating experience at the pool. After explicitly checking with the front desk earlier in the day and getting permission to invite my son, his wife, and my two grandchildren to join me, the manager (AJ) abruptly stormed in 30 minutes later and ordered us all out. When I explained I had staff approval, he dismissively snapped, "I don’t care, everyone out!" Mortifying me and my family after we followed all front desk guidelines is appalling. As a...
Rosa