4/10 (不満)
Michael
出張
2025 年 12 月 11 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
I checked in, had already paid for the room through Expedia and the property charged me again for the same room. If I hadn't had alerts turned on for my card I wouldn't have caught it for a bit. I had to reach out to the manager the next day to get the issue rectified. The manager threw the desk clerk under the bus as the reason for the issue. I don't have confidence the issue would have been resolved if I hadn't escalated. No coffee or breakfast options on site before 7am im assuming. Okay if you're not on a business trip, make your own arrangements otherwise. Property was clean and quiet but the service was lacking. If you're checking in and have prepaid I would recommend mentioning that fact during your check in to ensure there are no similar problems.
Michael
2025 年 12 月に 3 泊滞在