The room and breafast area were very clean. The location is right down the alley from the Teatro Massino. Other sights are walkable. There is a shuttle bus to the airport (approx €6)that stops along Via Roma near the B&B. There is no lift but the rooms are only one flight of stairs.

very courteous and friendly staff.

The only problem was that the jacuzzi was booked the entire weekend and we were not able to use it which sucks. After that was the main reason to book the hotel. None of the spa services were available because over booked. They should alert when you make the reservation.

Staff was helpful, generous and friendly. Accommodated early and late checkout. Took time to serve us a sweet and orient us with a map/list of restaurants. Breakfast was served at table with platters of pastry, meat, cheeses, fresh fruit, eggs, yogurt-very good!! The room was a little run down (we had Junior suite)-but for that it would have been excellent!!

Martina is a super concierge. The location was perfect to walk to the Cathedral, Royal Palace, Teatro Massimo, street markets, and countless restaurants. The room was very comfortable and quiet. Highly recommend it.